Communication
CAU provides several tools for email, file storage, and collaboration to support communication and productivity for students, faculty, and staff. This page provides a quick overview of the tools used across campus and how to access them.
Email at CAU
Clark Atlanta University uses Microsoft Outlook for all university email communication.
You can access your CAU email:
- Through MyCAU
- Through the Outlook web app
- By downloading the Outlook mobile app on iOS or Android devices
Outlook is used by students, faculty, and staff.
For account setup, password resets, or MFA information, visit the Accounts page.
OneDrive (File Storage)
OneDrive is CAU’s cloud-based file storage solution, included with your Microsoft account.
Using OneDrive allows you to:
- Save files securely in the cloud
- Access files from any device
- Protect your work if a device is lost or replaced
- Share files while controlling access
Saving files to OneDrive is recommended instead of storing files only on your computer.
Look for the OneDrive cloud icon in MyCAU.
For additional help, Microsoft provides OneDrive support and training resources.
Collaboration Tools
Zoom
All CAU users have access to a full Zoom license.
Zoom can be accessed:
- Through MyCAU
- By signing in at zoom.us using Single Sign-On (SSO)
- Enter cauonline when prompted
Microsoft Teams
MS Teams is available to all CAU users.
Teams can be accessed:
- Through MyCAU
- Via the Teams web app
- Through the Teams desktop or mobile app
Shared Mailboxes and Shared Drives
Faculty and staff may request access to shared mailboxes or shared drives for departmental or team use.
Access requests:
- Must be submitted by the supervisor or department lead
- Are reviewed and provisioned by OIT
For assistance with shared resources or to submit a request, contact OIT Support.
Microsoft Applications (MS 365)
Clark Atlanta University uses Microsoft 365 (MS 365) applications across campus, including Outlook, Word, Excel, PowerPoint, OneNote, and OneDrive. These tools are used by students, faculty, and staff for email, coursework, collaboration, and daily productivity.
University-Issued Devices
MS 365 applications are already installed on university-issued computers.
No download or additional setup is required.
Personal Devices
CAU users may download MS 365 on personal devices using their CAU account. Microsoft allows users to install MS 365 on multiple personal devices.
For step-by-step instructions, use the official guide below:
RESOURCES
Contact Us
Email: support@cau.edu
Phone: 404-880-6482
Location: McPheeters Dennis Hall, Room 331H
Walk-In Support: Tuesday–Thursday |
10:00 a.m.–12:00 p.m., 1:00–3:30 p.m.
Quick Links
MyCAU
My Password Portal
IT Support