Network

📶 Wireless Network (Wi-Fi)

CAU offers multiple wireless networks to support faculty, staff, students, and visitors.

CAUnet (Faculty & Staff)

CAUnet is the secure wireless network for faculty and staff computers. This network is intended for university-owned or approved computers and provides access to internal campus resources.

CAUnet is not intended for mobile phones or tablets.

PantherGuest (Students & Visitors)

PantherGuest provides wireless internet access for students, visitors, and personal devices across campus. This network supports general browsing and access to cloud-based services.

Residence Hall Wi-Fi

Students living in campus residence halls use Xfinity On Campus Wi-Fi. This service supports multiple personal devices and provides wireless internet access in residence hall rooms.

Wired Network

Wired network access is available in faculty and staff offices and academic classrooms.

Wired connections provide reliable, high-speed access for desktop computers and instructional equipment.

Note: Wired network access is not available in student residence halls.

VPN (Remote Access)

The Virtual Private Network (VPN) provides secure remote access to certain university systems and resources when working off campus.

VPN access is available to students, faculty, and staff. The VPN software is installed on university-issued devices to enable secure connections to CAU network resources.

VPN is typically used when access is required to systems or services that are only available from the campus network.

If you need assistance with VPN access or connection issues, contact IT Support.

Telecommunications

Clark Atlanta University provides telephony services for faculty and staff using a Voice-over-IP (VoIP) phone system. Telecommunications support includes desk phones, voicemail setup and reset, telephone usage, and fax instructions.

Telephone Services

CAU desk phones support on-campus, local, long-distance, and international calling.

To call a campus extension, dial the 4-digit extension (the last four digits of the full phone number).
To place intrastate or interstate long-distance calls, dial the area code plus the telephone number. The telephone system will prompt you to enter an authorization code.
To place direct-dialed international calls, dial 011, followed by the country code, city code, and telephone number. Authorization may be required.

Campus Operator:
To reach the campus operator, dial 8000 and press 0.

Emergency Numbers:

Emergencies only: Dial 8911
Non-emergencies: Dial 8623

These numbers should be used appropriately to ensure timely response.

Voicemail

Voice mailboxes are assigned to faculty and staff as part of phone provisioning. You are responsible for initializing your mailbox and setting your greeting.

To access voicemail:

Dial the main voicemail number 8760
Follow the voice prompts to set up your PIN and greeting
Change your default password as part of the setup

If you need help resetting your voicemail PIN, contact IT Support.

Fax Machine Use

Fax machines are supported through the campus phone system.

To send a fax:

Dial 9 for an outside line
Then enter the 10-digit number (area code plus number)
For long distance or international calls, follow standard dialing conventions

This applies to all numbers dialed from on-campus fax equipment.