Your Panther PAWCard:
- Identifies you as a CAU student
- Allows you to access the dining hall to use your meal plan
- Allows access to use your dining bucks at Jazzman’s, Panther Smoothie Shoppe and Simply-To-Go, Wicked Wings, and select food trucks
- Grant access to parking when a permit is purchased
- Grant access to ride the Shuttle Bus
- Make copies and prints on multi-function machines across campus
- Gain access to residence halls (based on your credentials)
- Purchase goods and services on campus using the PAW Cash account
- Identify you as a CAU student for discounts at participating local businesses
- Gets you into CAU sporting and other special events
Panther PAW Cash Account – a prepaid, stored-value account that’s part of your Panther PAWCard – is the convenient, cashless way to pay for goods and services on campus….and it’s all on one card that you have with you anyway. Simply make a deposit to your PAW Cash Account and you will be able to make purchases using the PAW Cash debit account (black magnetic stripe).
*Use of the PAW Cash debit account requires funds to be loaded to the account via the Panther PAW Office, Student Accounts (when you have available funds on your banner student account) or at a CMS (Cash Management Machine) located on campus.
PAW Card Deposits
PAW Cash Account (please note: funds cannot be withdrawn from this account, they can only be used at the locations that accept this account for payment. See locations for the detailed list).
In Person
Panther PAW Office
Bishop Cornelius L. Henderson Student Center 3rd Floor
PAW Card ATM
Bishop Cornelius L. Henderson Student Center 2nd Floor
CAU Suites 100 Lounge Area
Campus Locations
HERE … THERE … EVERYWHERE… Wherever you are, whatever you need…Panther PAW CASH has you covered.
Look at everywhere you can pay with Panther PAW CASH:
CAU Dining Hall: Bishop Cornelius Henderson Student Center, 1st Floor
Panther Smoothie Shoppe: Bishop Cornelius Henderson Student Center
Jazzman’s Coffee Cafe: Carl Mary Ware
Wicked Wings & More: Bishop Cornelius Henderson Student Center, 1st Floor
Computer Labs: Beckwith, Brawley, CAU Suites 100 & 200, Graduate Center Computer Lab ( Thayer Hall) Heritage Commons, Holmes, Merner, Pfieffer
CAU Bookstore: Bishop Cornelius Henderson Student Center
Panther Print & Mail Center: Bishop Cornelius Henderson Student Center
PAWCard – Replacement
No Problem! A Lost or stolen PAWCard should be immediately reported to the Panther PAW Office at 404-880-8PAW (8729). Once you report your lost or stolen card, it will be deactivated, blocking the unauthorized use of your accounts.
Replacement cards are issued from the Panther PAW Office at any time during business hours. Business hours are 9:00 AM until 5:00 PM Monday thru Friday. There is a fee for all replacement cards (lost, stolen, damaged and worn).
Panther PAWCard Office
Bishop Cornelius L. Henderson Student Center, 3rd Floor
223 James P. Brawley Drive, SW
Atlanta, Georgia 30314
Phone: 404 880 8PAW (8729)
Office Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday
The PAWCard is a Multifunctional ID Card that allows the cardholder to access a world of functions, and as the official identification for the University the PAWCard serves as your key to campus life.
The first PAWCard is issued free of charge.
PAWCard FAQ
What is a PAWCard?
- The Panther PAWCard also known as the PAWCard is the official ID card for Clark Atlanta University. The PAWCard also:
- Identifies you as a CAU student
- Allows you access to the dining hall to use your meal plan
- Allows access to use your dining bucks at Jazzman’s, Wicked Wings, Panther Smoothie, and select food trucks.
- Grants you access to parking when a permit is purchased.
- Grants you access to the library.
- Grants you access to ride the Atlanta University Center (AUC) Shuttle Bus
- Allows you to make copies and prints on multi-function machines across campus
- Allows you to gain access to residence halls (based on your credentials)
- Allows you to purchase goods and services on campus using the PAW Cash account
- Identifies you as a CAU student for discounts at participating local businesses
- Gets you into CAU sporting and other special events
Where/how do I get my PAWCard?
PAWCards are issued by the PAWCard Office, which is located on the 3rd Floor of the Student Center. You must be financially enrolled and have completed the PAWCard consent form. Please bring a photo ID, such as a drivers’ license, passport or some other official/government picture ID, so that we can verify your identity.
Is there a fee for the PAWCard?
No, there is no fee for your first PAWCard. Replacement fee of $25 for a new PAWCard.
Where is the PAWCard Office located?
The PAWCard Office is located on the 3rd Floor of the Student Center. We are open Monday through Friday from 9:00 AM until 5:00 PM. We may also be reached at 404-880-8PAW (8729).
What do I do if my PAWCard does not allow access to my assigned Residence Hall?
There could be several reasons why your PAWCard does not work for your residence hall. The PAWCard office will need to confirm that you are financially enrolled and have a charge on your Banner Account in order to provide access to the residence hall. We ask that you please stop by the Panther PAW Office, so that we may assist you. We may also be reached at (404)880-8PAW (8729).
What do I do if my PAWCard is not allowing me access into the Dining Hall to use my Meal Plan?
There could be several reasons why your PAWCard does not work for your meal plan. We will need to confirm that you are financially enrolled and have a charge on your Banner Account, in order to provide access to the meal plan. We ask that you please stop by the Panther PAW Office, so that we may assist you. We may also be reached at (404)880-8PAW (8729).
Why did my PAWCard stop working?
There are a number of reasons why a PAWCard may stop working. Some of the more common reasons area as follows:
- Your ID card is bent or cracked
- The magnetic stripe on your PAWCard could be damaged
- The magnetic stripe on your PAWCard has become demagnetized
- You are using a card that you replaced
I lost my new card but found my old card, can I get the old card activated?
Unfortunately, we cannot activate an old card once it has been replaced. Every PAWCard has a 16-digit number that is unique to each card. When we replace a card, we change the 16-digit number, which retires the old number. The system remembers that number and will not allow us to reuse it again once it has been retired. You will have to purchase another PAWCard, with a $25 replacement fee.
What do I do if I cannot find my PAWCard but not able to purchase a new one right away?
If you are not able to locate your PAWCard you can go on-line to CAUPAWCardCash to deactivate card or you can come to the PAWCard Office and we can deactivate your card for you. This will prevent any unauthorized transactions on your account. If you find it, you can sign in and re-activated your card or come to the PAWCard Office. If you are not able to find your card, you may request a new card by visiting the PAW Card Office. The replacement card fee is $25.
How can I add funds to my PAWCard?
Students, faculty, staff log in with your University credentials (username and password) at: https://eacct-CAUPAWCARDCAS-sp.blackboard.com/GOCard or come to the PAWCard Office.
How can a parent or relative make a deposit?
Click “Make a guest deposit” on the login page. No need to login. Please be sure to know the student University ID # that is receiving the deposit!
How long before the money appears on my PAWCard account?
Immediately! Once the credit card transaction successfully processes, the money is instantly added to your PAWCard Cash account.
I see my credit\debit card has been charged, however the funds are not posted to the PAWCard Cash account. How do I get my money back on my credit\debit card?
If your credit card has been authorized for the purchase but a system problem prevented the funds from being added to the PAWCard, the transaction has automatically been voided. The funds will be returned to your credit\debit card based on the terms of the issuing bank of your credit\debit card. This can take 2-5 business days depending on the issuing bank’s policy.
What happens to the money on a lost card?
Any funds left on your card will be transferred to your new card. New cards can be obtained from the PAWCard Office for a fee of $25. Please be certain to deactivate your card on the online card office. The PAWCard Office is not responsible for funds used on a lost or stolen card.
Can I get a refund of unused funds on my card when I graduate or leave CAU?
Yes, balances over $10 can be refunded back to your student account. A refund request form must be submitted before a refund can be processed. Upon receipt of a refund request form a refund will be issued to your student account less a $10.00 processing fee. If a student does not owe the University any monies then he/she should expect a full refund for the remaining amount of the Panther PAW Cash Account less an administrative fee of $10.00 for account closure.
