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Office of the University Registrar

Office of the University Registrar

Dear Clark Atlanta University Students,

Welcome to Clark Atlanta University, a place where you will embark on a transformative journey filled with academic excellence, personal growth, and endless opportunities. I am Ms. Susan W. Gibson, your Registrar, and I am thrilled to extend a warm welcome to each of you as you join our vibrant community.

At Clark Atlanta University, we are committed to providing an educational experience that is not only academically enriching but also culturally empowering. We pride ourselves on a campus that celebrates diversity, fosters inclusivity, and encourages the pursuit of knowledge and innovation. As your Registrar, my primary goal is to ensure that your academic journey here is smooth, rewarding, and aligned with your personal and professional aspirations.

Our office is here to support you in a myriad of ways. From managing your course registrations to maintaining your academic records, we are dedicated to upholding the integrity of your academic journey. We understand the importance of accurate and timely information, and we strive to provide you with the resources and guidance needed to navigate your academic pathway successfully.

Welcome to the beginning of a remarkable chapter in your life. Welcome to Clark Atlanta University.

Warmest regards,

Ms. Susan W. Gibson
University Registrar
Clark Atlanta University

Office of the University Registrar

Phone: 404-880-8938
Email: registrar@cau.edu
102 Trevor Arnett Hall
223 James P Brawley Drive Atlanta, GA 30314

Student Processes

Address Changes can be completed online:

     Go to: MyCAU > Banner SSB 9 – Panther Portal > All Users > Personal Information > Update or Add New information as appropriate.

New/Incoming students and First Semester Freshmen:
Please contact the CASS office ( success@cau.edu) for major/minor/concentration changes and updates.

Continuing Students:

NEW PROCESS EFFECTIVE MONDAY, SEPTEMBER 25, 2023

PLEASE READ:
The ‘two-step’ process of requesting a major/minor/concentration change, waiting for the DocuSign form and then filling out the DocuSign form has been simplified. Effective Monday, September 25, 2023 students can fill out the DocuSign form directly.

Please select the option below that fits your scenario and complete the necessary DocuSign form(s).

IMPORTANT NOTES:

  1. You must read and select the correct scenario(s). You may need more than one form (for example, a change of major and adding a minor requires a change of major/concentration AND a declaration of minor form).
  2. You must enter your FULL NAME (First and Last Name) when prompted for your name.
  3. You must enter your CAU student email address when prompted for your email.
  4. You must enter your FULL 9-digit 900 number when prompted for your 900#.
  5. Incorrect and/or incomplete forms will be voided.
  6. The change is not immediate. It must go through a series of signatures and be updated manually. Please allow approximately 5 business days in non-peak times for completion. Peak times will take longer to complete due to high volumes.
  7. When the change is complete, all parties will receive a ‘Completed’ email via DocuSign.
  8. If you would like an email that will allow you to follow the status of completion, after clicking ‘Begin Signing’, click ‘Finish Later’ and use the link provided in your email to complete your request.
    To view the status of your form:
    1. (In the email) Click ‘Review Document’
    2. Click ‘Continue’
    3. Review completed vs. missing signatures.
    4. To view details of who has viewed/signed click ‘History’ (cell phone: click Menu at the top right; computer: click More).

Check your Degree Works first to ensure you enter the correct information. Incorrect and/or incomplete forms will be voided.

Please click the name of the applicable scenario below to submit your request(s):

IF YOU RECEIVE AN ERROR AFTER ENTERING YOUR NAME AND EMAIL, PLEASE DO NOT RESUBMIT. WE DO RECEIVE THE REQUEST AND WILL PUSH THE FORM TO YOU VIA EMAIL WITHIN 1-2 BUSINESS DAYS. IF YOU DO NOT RECEIVE AN EMAIL FROM DOCUSIGN AFTER 2 BUSINESS DAYS, PLEASE INQUIRE VIA EMAIL TO AJAMES2@CAU.EDU. 

SCENARIO 1:
I already have a major, minor or concentration and I want to make a change (please confirm in Degree Works first):

CHANGE OF MAJOR/CONCENTRATION

CHANGE OF MINOR

SCENARIO 2:
I do NOT have a concentration or minor and I want to add/declare one (please confirm in Degree Works first):

DECLARATION OF CONCENTRATION

DECLARATION OF MINOR

SCENARIO 3:
I already have a major, minor or concentration and I want to add a second major, minor, or concentration:

2nd MAJOR/CONCENTRATION DECLARATION

2ND MINOR DECLARATION

SCENARIO 4:
I want to DROP a second major, second concentration, or any minor:

DROP 2nd MAJOR/CONCENTRATION

DROP 2nd CONCENTRATION

DROP MINOR (1st or 2nd)

For questions email Ms. James at ajames2@cau.edu. Be sure to include your full name, 900#, and specific question/issue.

You must request an Override if you need an override for the following registration issues:

  • Class Full
  • Time Conflict
  • Special Permission Needed (Instructor Permission, Major/Program Restrictions) 
  • Prerequisite Waivers

Note: Override approval is up to the Professor(s) and Department Chair and is not guaranteed.

If you receive a level or major restriction error, please contact Ms. Anya James at ajames2@cau.edu (be sure to include your full name, 900# and the CRN# with the error).

Contact the department that corresponds with the course. This may not be the same as your major department.

Click here for a listing of departments and their Administrative Assistants.

Course withdrawals can be completed online via BannerWeb Self-Service for Fall/Spring Semesters.

THE DEADLINE TO WITHDRAW FROM COURSES PER SEMESTER ARE AS FOLLOWS:

  • SPRING 2024 – WEDNESDAY, MAY 1, 2024 @ 5:00 PM

You may withdraw through BannerWeb utilizing the add/drop process or you may fill out a paper withdrawal form in person in the Office of the University Registrar.

WITHDRAWAL FROM THE UNIVERSITY UTILIZES A DIFFERENT PROCESS.
Please see the UNIVERSITY WITHDRAWALS section below to withdraw from the University.

Cross Registration – AUC:

AUC Cross Registration for Spring 2024 open date is November 13, 2023 after 5:00 PM for Clark Atlanta students to register for Spelman courses.
Open date for CAU students to register for Morehouse courses is 01/16/2024.
Open date for Spelman/Morehouse students to register for Clark Atlanta courses is TBD.

Student Process:

NEW PROCESS INSTRUCTIONS
Step 1:
 Confer with your CAU departmental advisor to determine if AUC Cross-Registration Course(s) are needed.
Step 2:
 Review the BannerWeb Schedule to determine if needed course is offered.
    - 
Only courses listed on the CAU schedule in BannerWeb will be available for cross-registration.
    - Morehouse course subjects begin with an ‘H’.
    - Spelman course subjects begin with an ‘S’.
Step 3: 
Register for the course through BannerWeb as you would a traditional CAU course.

 

Additional Notes:

  • Cross-Registration is open for Juniors, Seniors and students with majors/minors in consortium agreement programs (Public Health, Art History, Curatorial Studies, ROTC).
  • There is no longer a stand-alone course supplement, Spelman/Morehouse courses open to CAU students for cross-registration are now visible on the CAU schedule through BannerWeb.
  • Seats available are listed and are on a first-come-first-served basis. Overrides for a closed/full course are not allowed for cross-registered courses.
  • Courses not listed on the schedule in BannerWeb are not applicable for cross-registration.
  • Instructors may not give permission to add students to courses not offered by the Academic Department.
    • Courses offered via cross-registration must be approved by the department chair and dean of the School in which the course resides.
  • A small subset of non-traditional cross-registration courses require permission to register. If a non-traditional course shows ‘SR’ before the CRN number (instead of a checkbox), the student must engage their academic department to request permission to be added to the course on their behalf.

Questions: Contact Ms. Anya James via email ajames2@cau.edu. Always include your full name, 900#, and exact issue (with full course details, etc.)


Cross Registration – ARCHE:

 

The deadline for Fall 2023 ARCHE registration was April 15, 2023.
The deadline for Spring 2024 ARCHE registration is November 15, 2023.

All issues related to Degree Works should be directed to Anya James AND Susan Gibson.

For transfer/transient credit inquiries, please see the Transfer Credit and Transient Credit areas below.

Click here to initiate request.

Diploma Re-orders are available via mail.
Download and fill out the attached Diploma Re-order form and follow form instructions.

Click here for Diploma Re-order Form

Fee $50.00 – via Money Order or Cashier’s Check
Payable to Clark Atlanta University

Important:
Form and fee must be mailed together.
The processing time is 6 to 8 weeks from the date the order is submitted not the date the request is received.
Orders are submitted twice a month, usually around the 15th and 30th.

Please contact Martha Henderson at mhenderson@cau.edu for additional information and questions.

Enrollment verification can be requested via DocuSign below:

PLEASE NOTE: THE PROCESS TAKES 3-5 BUSINESS DAYS.

 Click here to request Enrollment Verification

FERPA authorizations can be completed online via BannerWeb Self-Service.

Click here for instructions.

Determine who can/cannot have access to your educational records.

Click here for more information on FERPA.

Full-time dissertation/thesis certification forms can be completed via DocuSign.

Click here for instructions.

Click here to initiate request.

Grade changes must be initiated by the instructor with valid justification.
Contact your instructor to initiate this process.

Students intending on graduating within the next three (3) semesters (Fall 2023, Spring 2024, Summer 2024) must submit an ‘Intent to Graduate’ via BannerWeb which will start the graduation application process.

To submit an ‘Intent to Graduate’:

Go to MyCAU > Banner SSB 9 – Panther Portal > Students > Graduation Application

 Follow the prompts.

This will notify your department that you expect to graduate in the semester indicated.

  • Baccalaureate – May 17, 2024
  • Hooding Ceremonies – TBD
  • Commencement – May 18, 2024

THE DEADLINES FOR ORDERING CAPS & GOWNS:
For on campus pickup order TBD.
For shipping to your home order TBD. ($13.95 Shipping Fee)
Caps & Gown order deadline TBD (usually early March).

  • Pickup on campus orders will be delivered to the CAU Bookstore for distribution in early April.
  • Ship to home orders usually take 1-3 weeks for delivery.
  • Orders placed closer to the deadline may take longer, but all orders will deliver prior to commencement.
  • Caps and gowns cannot be delivered to P.O. Box addresses.
  • To check the shipment status of your order, click the order link above, enter your 900#, click ‘Cap and Gown Order Status’ (top right) and enter your internet reference number. Click here for detailed instructions.
  • If you need additional information, please contact Herff Jones customer service at 1-800-837-4235.
  • The Office of the University Registrar cannot assist with the status of your shipment.

CAU Custom Doctoral Regalia
If you wish to purchase the official CAU fine quality doctoral regalia for a lifetime of wear, select the “Custom Doctoral Regalia” icon.
The order deadline for CAU Custom Doctoral Regalia is TBD (usually February) for delivery prior to the Spring 2024 commencement.

Download the Change of Name and or Social Security Number Request Form and follow the instructions to submit a change of name and/or change of Social Security number.

Click here for Change of Name and/or Social Security Number Request Form

BannerWeb passwords may be reset by contacting the University Registrar via email.
Please include your full name and 900#.

Click here to initiate request.

CANVAS / DEGREE WORKS / EMAIL / SYSTEM PASSWORDS, ISSUES AND CONCERNS MUST BE ADDRESSED BY OITC BY CALLING (404) 880-6486.

Tax Notification (information for IRS form 1098-T) can be completed online:

      Go to: MyCAU > Banner SSB 9 – Panther Portal > Students > Tax Notification (1098-T)

Time ticket errors will be resolved by contacting the University Registrar via email.
Please include your full name and 900#.

Notes:

  • New students and freshmen do not receive time tickets and will have their registration completed by the Center for Academic Success (CASS).
  • Readmits must first be complete the readmission process and have the process completed (decision made by Admissions) before a time ticket can be created.

Click here to initiate request.

Transcripts should be sent to admissions@cau.edu.

Transfer credit questions can be addressed by contacting Jo-Lynn Dotson via email.

Please be sure your department has completed and submitted a Transfer Evaluation Form for you.

Click here to initiate request.

Students must obtain permission via Transient Permission Form to take transient courses.
 
Approval must be granted BEFORE taking any transient courses. 
 
NEW PROCESS EFFECTIVE WEDNESDAY, SEPTEMBER 27, 2023

PLEASE READ:
The ‘two-step’ process of requesting a Transient Permission Form, waiting for the DocuSign form and then filling out the DocuSign form has been simplified. Effective Wednesday, September 27, 2023 students can fill out the DocuSign form directly.

IMPORTANT NOTES:

  • Before you start, you will need the following:
    • Full Name and Email Address of your Advisor (it is best to fill out the form with your Advisor)
    • Name of the Host Institution and Email Address of their Admissions Department
    • List of courses you plan on taking at the Host Institution (including subject code, course number, course title, and number of credits)
    • List of corresponding CAU courses the transient course is expected to replace (including subject code, course number, course title, and number of credits)
  • You must enter your FULL NAME (First and Last Name) when prompted for your name.
  • You must enter your CAU student email address when prompted for your email.
  • Incorrect and/or incomplete forms will be voided.
  • Please plan enough time for the form to go through the permission process. Please allow approximately 10 business days in non-peak times to go through all departmental reviews. Peak times may take longer to complete due to high volumes.
  • If the request is approved, all parties will receive a ‘Completed’ email via DocuSign.
    • Note: If the request is denied, all parties will receive an email via DocuSign.
  • If you would like an email that will allow you to follow the status of completion, after clicking ‘Begin Signing’, click ‘Finish Later’ and use the link provided in your email to complete your request.
    To view the status of your form:
    1. (In the email) Click ‘Review Document’
    2. Click ‘Continue’
    3. Review completed vs. missing signatures.
    4. To view details of who has viewed/signed click ‘History’ (cell phone: click Menu at the top right; computer: click More).
IMPORTANT: You must take the exact course(s) listed on your form. If the courses change, you will to restart the process with a new form.

 

 CLICK HERE TO SUBMIT A TRANSIENT PERMISSION FORM

Official withdrawals from the University must be completed via DocuSign.

THE DEADLINE TO WITHDRAW FROM THE UNIVERSITY PER SEMESTER ARE AS FOLLOWS:

  • FALL 2023 – FRIDAY, DECEMBER 8, 2023 @ 5:00 PM
  • SPRING 2024 – FRIDAY, MAY 10, 2024 @ 5:00 PM

Click here to begin:  Application for Withdrawal from the University

Faculty/Staff Services

Only submit new assignments and revisions. The team is currently working on previously submitted assignments.

Please be sure to include the CRN, subject, course number and section.

Contacts: Gladys Baldwin | Anya James | Susan Gibson

Click here to submit classroom assignments and revisions.

Adjustments, revisions and additions to the course schedule must be submitted to your Dean.

Please send all schedule adjustments, revisions and additions to schedule@cau.edu and copy your Dean.

All issues related to Degree Works should be directed to Anya James AND Susan Gibson.

Click here to initiate request.

Posting Midterm and Final Grades

Click here for instructions on posting midterm and final grades.
*Note: If grades were not posted by the grades submission due date, a grade change form must be submitted.

Grade changes (including missing grades) will be handled via DocuSign.

Click here for change of grade instructions.

Click here to initiate request.

As advisement must occur before registration, students can only obtain registration PINs from their Advisor or Department Chair.

The Office of the University Registrar cannot provide registration PINs to students.

The grade submission process is still completed through BannerWeb Self-Service.

     Go to: BannerWeb > Faculty Services > Final Grades

Grades must be posted to BannerWeb* by the following dates:
Term Grade Deadlines
TERMMIDTERM GRADE DEADLINEFINAL GRADE DEADLINE
Summer 2023 -Session IFriday, June 16, 2023Tuesday, July 13, 2023
Summer 2023 – Session IIFriday, June 30, 2023Tuesday, August 1, 2023
Fall 2023Wednesday, October 4, 2023Tuesday, December 12, 2023
Spring 2024 – Graduating SeniorsMonday, March 18, 2024Tuesday, May 7, 2024
Spring 2024 – All Other StudentsMonday, March 18, 2024Tuesday, May 14, 2024

*Grades submitted in Canvas will automatically populate Banner.*

Academic Dean Services

Departments will send course scheduling additions/revisions to the appropriate Dean for approval. Please review submitted course additions/revisions for compliance and faculty balancing. Respond to request with approval or denial. 

Grade changes will be handled via DocuSign. Please review submitted grade changes, digitally sign and submit.

Requests will be sent via email via DocuSign.

About Our Office

Overview

The Office of the University Registrar provides administrative support services to current and former students by maintaining timely and accurate records of the academic progress and accomplishments of Clark Atlanta University students and former students of Clark College and Atlanta University.

Ms. Susan W. Gibson
University Registrar
(404) 880-8097
sgibson@cau.edu

Mrs. Gladys Baldwin
Associate Registrar – Academic Records and Operations
(404) 880-8098
gbaldwin@cau.edu

Mrs. Martha Henderson
Associate Registrar – Academic Compliance and Degree Audit / Graduate Graduation Coordinator
(404) 880-8929
mhenderson@cau.edu

Ms. Anya James
Assistant Registrar – Systems Management
(404) 880-6798
ajames2@cau.edu

Mr. Brodrick Walker
Assistant Registrar – Academic Compliance and Certification / VA Representative
(404) 880-8100
bwalker@cau.edu

Ms. Jo Lynn Dotson-Hearn
Transfer Academic Records Coordinator
(404) 880-8752
jdotson@cau.edu

Mrs. Tye Andrews
Undergraduate Academic/Graduation Coordinator
(404) 880-8222
tandrews@cau.edu

Mr. Troy White
Academic Records Manager
(404) 880-6338
twhite1@cau.edu

Mr. Asanga Arampath Mudiyanselage
System Administrator  
(404) 880-8010 
amudiyanselage@cau.edu

CURRENTLY ENROLLED STUDENTS

 We are a member of the National Student Clearinghouse.  Currently enrolled students must do a Self-Service Bannerweb Enrollment Verification. 

Please follow the steps below:

  1. Log into Bannerweb
  2. Click on Enter Secure Area, then enter your user ID (900#) and six digit Permanent PIN.
  3. Click on Student Services & Financial Aid
  4. Click on Registration
  5. Click on Link to On-Line Enrollment Verification you will then see National Student Clearinghouse page. Click on either the Current enrollment or All enrollment
  6. Select Obtain an Enrollment Certificate print and mail.

The company that is verifying your enrollment can contact the National Student Clearinghouse at 703-742-4200 or go to www.studentclearinghouse.org

If you would like to receive a letter from the Office of the University Registrar please complete the following link:

      Click here to request Enrollment Verification

If you have a separate form that needs to be filled out and returned, complete the form above (select ‘Complete the attached form’ and attach the form where indicated).

If you have any questions, please contact the Office of the University Registrar 404-880-8938 Verification/Certification or registrar@cau.edu.

Policy on Determining Credit Hours Awarded for Courses and Programs

I. Policy Statement:

For academic purposes, Clark Atlanta University uses Carnegie units to measure semester credit hours awarded to students for course work. Normally, universities award a Carnegie unit of credit to students for satisfactory completion of one (1) fifty (50)- minute session of classroom instruction for a minimum of three (3) hours of work per week for a semester of not less than fifteen (15) weeks. For example:

  1. For lecture classes, a semester credit hour consists of the equivalent of at least one (1) hour (50-minute period) per week of “seat time” in-class and two (2) hours per week of out-of- class student work for fifteen (15) weeks. Hence, a standard three (3) semester credit hour lecture class meets for at least forty-five (45) contact hours per semester, plus a minimum average of six (6) hours of activities outside of the classroom per week for fifteen (15) weeks.
  2. For laboratory classes, one (1) semester credit hour consists of the equivalent of a minimum of three (3) hours of laboratory work per week for fifteen (15) weeks.
  3. For Individual instruction classes, instructors should make adjustments so that the total number of hours of work required by students is equivalent to that of a traditional class that meets face-to-face.
  4. For classes offered in a shortened format, the hours are prorated so the classes contain the same total number of hours as if the classes were scheduled for a full fifteen 15-week semester.
  5. For graduate and professional students, the required academic work normally will exceed three (3) hours per credit per week.

Ultimately, the responsibility for protecting the academic integrity of curricula, programs, and class schedules rests with the University’s Provost and Vice President for Academic Affairs. The University may adjust its basic measure for awarding academic credit proportionately to reflect modified academic calendars and formats of study as long as it meets the aforementioned criteria. The University grants semester credit hours for 2 formalized instruction in a variety of delivery modes, such as a lecture course, which also requires laboratory work and/or supervised independent study or field activities. Regardless of the mode of instructional delivery or class scheduling, the University will assign academic credit consistently across academic programs as well as for transfer credit among accredited institutions of higher education. In all cases, the student learning outcomes must be equivalent.

II. Review and Approval Process:

  1. Course developers will ensure that the required quantity of student learning per credit is the equivalent to a minimum of forty-two (42) hours and a maximum of forty-five (45) hours of coursework over a fourteen to fifteen (14-15)-week semester through instructional activities that address and demonstrate student competencies in defined learning outcomes. These instructional activities should draw upon instructional practices approved by the Provost and Vice President for Academic Affairs.
  2. University Governance Bodies (e.g., the University Curriculum Committee, Graduate Council, Academic Council, and University Senate) recommend to the Provost and Vice President for Academic Affairs and the President the appropriate semester credit hour definition and application according to the following guidelines:
    • The University’s semester calendar will not violate any accreditation standards, federal guidelines, etc.;
    • The University’s semester calendar will facilitate the educational attainment of the University including the process for the award of transfer credit; and
    • A semester credit hour will be consistent throughout all the academic programs of the University.

III. Policy Administration

  1. For each academic term, the University Registrar and Associate Vice President for Academic Affairs will assist Deans, Department Chairs, and Program Coordinators to schedule classes in conformity to the University’s semester credit hour policy.
  2. Classes that meet for more than seventy-five (75) minutes consecutively will include a ten (10)-minute break for each seventy-five (75)-minute segment.
  3. Prior to the beginning of student registration, the University Registrar will deliver an official Banner system report verifying that all proposed class schedules meet the University’s semester credit hour policy to the Provost and Vice President for Academic Affairs for approval.
  4. If proposed class schedules do not meet minimum time requirements, the Provost and Vice President for Academic Affairs will direct School Deans to coordinate with their Department Chairs and Program Coordinators to adjust class schedules to conform to the University’s semester credit hour policy.
  5. Periodically, the University Curriculum Committee, Academic Council, the Provost and Vice President for Academic Affairs, and University Senate review the semester credit hour policy as defined by Carnegie unit measure and forward recommendations to the President for approval.
  6. The University Registrar posts the policy to the University website and includes the policy in the CAU Undergraduate and Graduate Catalogs.

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

FERPA gives parents certain rights with respect to their children’s education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level. Students to whom the rights have transferred are “eligible students.”

  • Parents or eligible students have the right to inspect and review the student’s education records maintained by the school. Schools are not required to provide copies of records unless, for reasons such as great distance, it is impossible for parents or eligible students to review the records. Schools may charge a fee for copies.

  • Parents or eligible students have the right to request that a school correct records which they believe to be inaccurate or misleading. If the school decides not to amend the record, the parent or eligible student then has the right to a formal hearing. After the hearing, if the school still decides not to amend the record, the parent or eligible student has the right to place a statement with the record setting forth his or her view about the contested information.

  • Generally, schools must have written permission from the parent or eligible student in order to release any information from a student’s education record. However, FERPA allows schools to disclose those records, without consent, to the following parties or under the following conditions (34 CFR § 99.31):

    • School officials with legitimate educational interest;
    • Other schools to which a student is transferring;
    • Specified officials for audit or evaluation purposes;
    • Appropriate parties in connection with financial aid to a student;
    • Organizations conducting certain studies for or on behalf of the school;
    • Accrediting organizations;
    • To comply with a judicial order or lawfully issued subpoena;
    • Appropriate officials in cases of health and safety emergencies; and
    • State and local authorities, within a juvenile justice system, pursuant to specific State law.

Schools may disclose, without consent, “directory” information such as a student’s name, address, telephone number, date and place of birth, honors and awards, and dates of attendance. However, schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. Schools must notify parents and eligible students annually of their rights under FERPA. The actual means of notification (special letter, inclusion in a PTA bulletin, student handbook, or newspaper article) is left to the discretion of each school.

For additional information, you may call 1-800-USA-LEARN (1-800-872-5327) (voice). Individuals who use TDD may use the Federal Relay Service.

Or you may contact us at the following address:

Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202-8520

eTranscripts may be ordered as indicated below:

If you attended CAU during or after 2000 or if you have ordered a transcript in the past through BannerWeb, you can order an eTranscript.

To determine if your account qualifies for a BannerWeb account, contact our office via email (transcripts@cau.edu) or by calling 404-880-8938.

Click here for eTranscript Instructions.

Contact: transcripts@cau.edu

If you attended CAU during or after 2000 or if you have ordered a transcript in the past through BannerWeb, you can order an eTranscript.
Many pre-2000 (CC/AU/CAU) transcripts can be ordered via eTranscript.
To determine if your account qualifies for an eTranscript, contact our office via email or by calling 404-880-8938.

Click here for Paper Transcript Instructions and Request Form.

Contact: transcripts@cau.edu

Graduation Activities & Commencement Dates

Baccalaureate – Friday, May 17, 2024
Vivian W. Henderson Health & Physical Education Center
L.S. Epps Gymnasium
10:00 a.m.
Note: A  Baccalaureate is a religious service honoring the graduating class.

Note: Vivian W. Henderson Health & Physical Education Center has a strict clear bag policy.

Commencement – Saturday, May 18, 2024
CAU Panther Stadium
8:00 a.m.
(The Clark Atlanta University Panther Stadium has a strict clear bag policy.)

  • School of Arts & Sciences Recognition Ceremony – TBD
  • Commencement Rehearsal – TBD
  • Graduate Salute – TBD
  • Hooding Ceremonies
    School of Business – TBD
  • Whitney M. Young, Jr. School of Social Work – TBD
  • School of Education – TBD

Vivian W. Henderson Health & Physical Education Center
L.S. Epps Gymnasium
5:00 p.m.

Registration and Enrollment

Advisement and Registration for Spring 2024 begins Monday, October 23, 2023.

Spring 2023 Registration Begin Dates by Classification:

  • Graduate Students – Monday, October 23, 2023
  • Seniors/Athletes/VA Students – Monday, October 23, 2023
  • Freshmen – Monday, October 30, 2023 (New students and 1st year freshman registration will be completed by the CASS office.)
  • Sophomores/Juniors – Monday, November 6, 2023

ALL STUDENTS MUST HAVE PROOF OF A COVID-19 VACCINATION OR AN APPROVED EXEMPTION.

7 Step Enrollment Process

The steps below will assist with expediting the registration and enrollment process.

Step 1   Complete the academic advisement process with your assigned departmental advisor or department chair.

  •    First-Year Freshmen will be advised by the Office of Academic Enrichment and Success (AES) in Room 214 Haven-Warren Hall
  •    Graduate Students, Seniors, Juniors and Sophomores – Departmental Academic Advisor

Step 2   Pick up Registration/Alternate PIN from your advisor or department chair.

Step 3   Register for classes via Banner Web. (Web Registration Reference Guide)

Step 4   Secure Campus Housing by visiting the Office of Residence Life located in Suite 245 in the Bishop Cornelius L. Henderson Student Center.

Step 5   Verify Financial Aid Award via  Banner Web.

Step 6   Verify Financial Enrollment via Banner Web. (Student Accounts).

  • Are you interested in a payment plan?

Step 7   Pick up and/or verify activation of the student’s Panther PAW Card from the PAW Office located on the 3rd floor in the Bishop Cornelius L. Henderson Student Center.

  • New students must complete the Panther PAW and Money Network Consent forms via Banner Web two (2) hours after completing the consent forms you can pick up your PAW Card.
  • Returning students card activation is automatically updated within two (2) hours after becoming financially enrolled.

NOTE:  Students with all charges and enough financial aid posted to cover the cost to attend will be automatically enrolled.  The system will not automatically enroll students who are part-time. (Graduates 5 hours or less and Undergraduate 11 hours or less). 

Part-time students must complete the Part-time Enrollment Form.

Registration PINS can only be obtained from your Advisor or Department Chair after advisement.

The Office of the University Registrar cannot issue registration PINs to students.

Registration for Spring 2024 will begin on Monday, October 23, 2023.
(See Registration section for priority registration dates.)

New student and freshman students do not receive registration PINs as registration will be completed by the CASS office.

Transcript Request Services

eTRANSCRIPTS ARE THE PREFERRED AND QUICKEST METHOD DURING THIS TIME.

FOR FURTHER ASSISTANCE CONTACT TRANSCRIPT SERVICES VIA EMAIL AT TRANSCRIPTS@CAU.EDU.

STUDENTS WHO ATTENDED PRIOR TO 2000

Clark Atlanta University releases both official and unofficial transcripts as defined below.   All transcript requests for students who attended prior to the year 2000 must be made in writing. Individuals without ready access to campus must submit a written request with the following minimum information or fill out the Transcript Request Form :

  • Student Name (while attending CAU, CC, or AU)
  • Student Social Security Number / Identification Number
  • Date of Initial Enrollment
  • Date of Graduation (or last date attended)
  • Name of Organization or Institution to receive transcript
  • Complete address where transcript will be sent
  • Number of transcripts requested
  • Cashiers Check or Money Order for Transcript Fees (NO PERSONAL CHECKS)

 Please mail your request to:

Office of the University Registrar • Clark Atlanta University • Attn: Transcripts • 223 James P. Brawley Dr., S.W. • Atlanta, GA 30314

Transcript Fees:  Unofficial Transcript – $5.00 each    Official Transcripts – $10.00 each

Payment Options:  Cashiers Checks and Money Orders are acceptable forms of payment for  transcript requests via the mail or walk-in requests received in the Office of the University Registrar (made payable to Clark Atlanta University).  Cash and Credit Card payments are accepted in the Office of Student Accounts,  204 Haven-Warren.   NO PERSONAL CHECKS will be accepted for payment of transcript fees.  NO FAXED or EMAILED requests for transcripts will be honored or processed.

(Note: Enrollment prior to 2000 may take longer  than 10 business days. The unofficial and official transcript requests will be processed within 3 – 5 business days (7 – 10 during peak times).

Request an Official Paper Transcript

NOTE:  Please review your unofficial transcript before making your request.  Once the transcript request is submitted and authorized your transcript will be printed and processed.

1.) Fill out the Transcript Request Form (2nd page)

2.) Take the form to Student Accounts in Haven Warren and pay the Transcript Fee (Official – $10 each / Unofficial – $5 each)

3.) Bring the form to the Registrar’s Office in Trevor Arnett for processing

*The unofficial and official transcript requests will be processed within 3 – 5 business days (7 – 10 days during peak times such as registration/enrollment, greek rushes or graduation).

Current Students – Request an Official Electronic Transcript ( eTranscript)

Clark Atlanta University has partnered with Parchment for ordering electronic transcripts.

1.) From the main CAU website, click on MyCAU (in the grey area at the bottom of the page)

2.) Click on Banner SSB 9 – Panther Portal

3.) Log in as instructed

4.) Click on Students

5.) Click on Student Profile

6.) Click on Order eTranscripts (in the grey area on the left)

Then follow login instructions on the Parchment website.

For questions regarding transcript request, please contact the Office of the University Registrar at (404) 880-8938 or transcripts@cau.edu.

Prior Students – Request an Official Electronic Transcript ( eTranscript)

Clark Atlanta University has partnered with Parchment for ordering electronic transcripts. If you have placed an order and received a transcript any time between the year 2000 to the present you can place your order directly through Parchment. (Users may need to create a New Learner Account once you’ve reached the Parchment site.)

Click here to request an eTrancript through Parchment.