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Online Learning and Continuing Education

Online Learning and Continuing Education

Beginning with our first fully online program, our office is maintaining a high level of engagement with the students and faculty in the Ed.D. Higher Education Leadership program.   

Click here to access the CAU Distance Education Handbook. This handbook provides guidance for all fully and partially online courses/programs.

To ensure that our online programs reflect the quality and consistency of the CAU brand, we support faculty in the design of effective online course through the tTEC Online Teaching Certification and other faculty development initiatives.

Looking ahead, we are committed to ensuring rigorous and relevant online graduate programs by working with faculty in each of the four academic schools. Because the market demand for many graduate programs includes working professionals, online delivery will expand access to these degree programs.

Residency components such as weekends at CAU and CAU Summer Institutes in each fully online graduate program provide opportunities for establishing communities of learners committed to their success.

Many of our CAU Undergraduate programs are also incorporating fully online classes.

DISTANCE EDUCATION HANDBOOK
Meeting Room Lab Request

Kahoot!   Game-based learning platform.

Portfolium  Platform that allows university students and recent graduates to connect with businesses and employers to present  academic work . Contact online@cau.edu for support.

Qualtrics  Platform that makes it simple to for any organization to collect and understand survey data. Contact citle@cau.edu for account.

Respondus   Assessment tools for learning systems within Canvas LMS. Contact online@cau.edu.

Thinglink  Platform that allows users to save and share notes and observations about real-world spaces, situations and artifacts. Ideal for classroom. Contact online@cau.edu for account and support.

turnitin  Promote academic integrity, streamline grading and feedback, deter plagiarism, and improve student outcomes. Contact online@cau.edu for support.

zoom   Video conferencing platform. Contact online@cau.edu for support.

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The Center for Innovative Teaching, Learning, and Engagement (CITLE) provides professional development opportunities to engage faculty in innovation and excellence in teaching, learning, and scholarship that will further the goals of the undergraduate curriculum at the University.

Thus, this initiative will provide professional development activities that support CAU academic and online programs, advance faculty innovative teaching, support faculty scholarship opportunities, and enhance their engagement in major and career pathway explorations. CITLE’s mission is to support the advancement of teaching best practices, transformative and research-based learning.

CITLE Programming and Professional Development Opportunities

We offer a number of programs and services to support the professional development needs of CAU faculty. We offer year round opportunities to help faculty improve their pedagogy to engage learners.

Upcoming tTEC Courses

Please contact online@cau.edu.

This self-guided online course walks you through the basics of our learning management system, Canvas. This is also the prerequisite course for tTEC. Participants must score an 80 or higher in Canvas 101 to be eligible for tTEC certification (explained in the next section). If you are interested, please contact online@cau.edu.

tTEC is CAU’s online teaching certification. As indicated in the SACS COC approval for CAU to operate online programs, faculty assigned to teach online courses MUST be tTEC certified.

tTEC certification requires the successful completion of Canvas 101 (self-paced course in which learners demonstrate proficiency with key features of Canvas) and the 5-week online tTEC course. CITLE’s Online Instructional Technologists facilitate these courses 4-6 times each calendar year.

Faculty Development Institutes are intensive professional development opportunities open to full-time and part-time faculty.

Faculty Development Walk-In Support

Appointments can be scheduled by emailing citle@cau.edu. 

How May We Help You?

Our staff is here to support your instructional technology needs.

Dr. Charmayne Patterson, Director

Liaison to Deans, Department Chairs, Unit Heads, and the Office of the Provost

Robert Swift, Jr., Sr. Instructional Designer and Quality Assurance Manager 

Provides instructional design services for HyFlex and Online offerings.

Conducts quality assurance reviews of online and blended courses, based on Quality Matters standards.

Dr. Jessica Ruiz, Instructional Technologist 

Provides direct technical support on the Canvas learning management system (LMS)

for all online instructors and students.

Brooke Jones, Instructional Technologist

Provides direct technical support on the Canvas learning management system (LMS)

for all online instructors and students.

Frank A. Edwards, Manager, Digital Content Studio

Provides audiovisual services to support HyFlex and Online offerings.

Online Complaint Form

Student Complaint Process for Online Courses and Programs

Student complaints are handled through one of two procedures depending on the nature of the complaint. If the matter is academic in nature, the student should follow the stated academic complaint procedures. If the matter is non-academic or grade related, the student should follow the stated non-academic complaint procedures.

The CAU Online Learning and Continuing Education (OLCE) Office will not allow any form of retaliation against individuals who file a complaint, or who cooperate in the investigation of such reports. To the extent possible, the confidentiality of the reports will be maintained.

Academic Complaint Procedures

An academic student complaint is any non-civil rights related complaint generated by an individual student concerning the work-related activities of any faculty member (such as grade disputes).

Students who wish to lodge a complaint about a grade should follow the Grade Appeal Policy included in the Student Handbook.   

Students wishing to lodge a complaint that is not related to a grade dispute but that is academic in nature should follow the procedures outlined below:

  • Student must initiate a telephone conference with the instructor with whom they have a complaint no later than two weeks after the relevant incident/dispute.

  • If the conflict is not resolved in the conference between the student and instructor, the student, may choose to pursue the matter further, by forwarding a summary of their complaint and the telephone conference to the Online Learning and Continuing Education (OLCE) office.

  • Within five business days of receiving the written documentation of the complaint, a representative of the OLCE office will convene a meeting with the student and instructor via a telephone conference following any necessary investigation prior to the meeting. The OLCE representative will render a decision taking all relevant factors into consideration.

  • If the student or instructor is unsatisfied with the results of the meeting with the OLCE representative, either party may request a review of the complaint by the Associate Vice President (AVP) for Online Learning and Continuing Education. At that time, the formal written complaint and the instructor’s written statement of facts as he/she understands them will be submitted to the AVP. Within one week of the receipt of the applicable documentation, the AVP shall appoint an ad hoc committee who will consider the written appeal from the OLCE representative via conference call or through an electronic medium. After careful deliberation and consideration, the committee will recommend to the AVP what should be done in the case.

  • The AVP will render the final decision taking all relevant factors into consideration.

 

Non Academic Complaint Procedures

A non-academic student complaint may be a complaint related to civil rights, services, violation of FERPA Regulations, or other complaints not academic in nature. If a student has a complaint, he or she should initially attempt to resolve that issue with the other person(s) involved no later than two weeks after the relevant incident/dispute. If the student is not satisfied with the outcome of that attempt, then he or she should submit a formal complaint, within ten (10) business days after the attempt to resolve the issue, by following the steps outlined below:

  • To file a formal complaint, the student must submit a summary of their complaint to the OLCE office (online@cau.edu).
  • A representative of the OLCE office will convene a meeting with the student via telephone conference. The representative will conduct any necessary investigation prior to the meeting and make a recommendation taking all relevant factors into consideration with five business days of the telephone conference.
  • If the student is unsatisfied with the response from the telephone conference, he/she may request a review of the complaint by the AVP for Online Learning and Continuing Education. At that time, the formal written complaint and the statement of facts as he/she understands them will be submitted to the AVP. Within one week of the time the AVP has received copies of the applicable documentation, at the AVP’s sole discretion, grievance appeals may be held in one of the following two ways:
    • The AVP will review the information provided by the student and administration. The AVP may convene a formal meeting with the student via telephone conference. Parties of interest may include the student, representatives of OCLE, and other official campus representatives deemed necessary. The AVP will render the final decision taking all relevant factors into consideration.
    • The AVP will appoint an ad-hoc committee who will consider the written appeal. A telephone conference may be scheduled with the parties in question. After careful deliberation and consideration, the committee will recommend to the AVP what should be done in the case. The AVP will render the final decision taking all relevant factors into consideration.

State Agency Complaint Process

If the institutional procedure has been utilized with no resolution Clark Atlanta University students may contact the Georgia Nonpublic Postsecondary Education Commission (GNPEC).

Address: 2082 East Exchange Place Suite 220 Tucker, GA 30084-5305
Phone: (770) 414-3300       
FAX: (770) 414-3309

Georgia Nonpublic Postsecondary Education Commission
GA- SARA Student Complaint Rules | Georgia Nonpublic Postsecondary Education Commission

CLICK HERE FOR THE CAU ONLINE LEARNING COMPLAINT SUMMARY

Emerging Technology Programs

Centered on leading technologies and tools, the Consort Institute at CAU programs provide a good balance of theoretical as well the practical knowledge that is required to learn and implement the tools and technologies. The program is practitioner-focused and driven by professional and business needs. Students gain the ability to think critically and address many complex issues in a multicultural and changing technology world.

The faculty members teaching at Consort Institute at CAU are industry-leading experts. They not only command a deep understanding of the subject matter but also have vast practical wisdom in the tools and technologies they teach. They come from diverse industries and hence bring case examples that are relevant and directly related to the subject matter that they teach.

The programs offered by Consort Institute at CAU are designed to allow professionals to complete a course on an accelerated timeline. All core sessions are held on Saturdays and each course can be completed within 7 to 12 weeks. This not only helps students to learn while being employed full time, but it also helps to carry the newly learned skills into their work environments in a robust and efficient manner.

The programs offered at Consort Institute at CAU are rigorous because of the emphasis placed on the capstone projects. These projects not only help the students to consolidate their knowledge but also gives them real-time project work experience. The capstone provides the foundation for our students to take on real-time projects at their workplace.

COURSE REGISTRATION

The convenient way to pay for courses with CAU Professional Learning and Continuing Education – The Place for your Consort Courses is using any major credit card or debit card with Visa or MasterCard logo. We do accept checks (ACH Debit). The method of payment is executed at the time of registration for the course. To complete your registration, you will be directed to the payment center, please review the methods of payment below and have them ready when completing your application.

Option 1 – One-time payment of $3495.00 The full payment of course on or before September 3, 2021. Payment is due at the time of application.


Option 2 – Two payments (Deposit Option) A $500 (refundable) deposit to secure a seat in the course. The deadline for paying the remaining balance of $2995 is on or before September 3, 2021. Deposit Payment due at the time of application.


Option 3 – Company Purchase order/check for $3495.00. The fully executed purchase order document or company check from your organization/sponsor must be received on or before September 3, 2021.

For questions and additional information regarding payments or courses, contact the Consort Institute Advisor, Mr. Hamid Arjmand at 404-406-9020 or email consortinstitute@cauadvancetech.com.

DATES: SAT. SEPT 18-NOV. 6 
TIME: 8:30 AM – 5:30 PM 
LENGTH: 7 SESSIONS 
HOURS: 49 HOURS 
LOCATION: CAU ONLINE 
TUITION: $3495.00

Technical Requirements

  • Hardware Requirements: PC or Mac device; Webcam required for synchronous sessions. 
  • Software Requirements: PC: Windows 8 or newer; Mac: OS X Snow Leopard 10.6 or later. 
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred.  
    Other: Internet access, email capabilities, access to a personal email account, access to a Zoom account.
     

Materials and Text

  • All materials for learners are included with tuition.

Business intelligence (BI) is a branch of data analytics that supports the process of converting raw data into actionable business and operational insight for improved decision-making and enhanced organizational efficiencies. The field encompasses techniques such as query generation, data mining, data modeling and analysis, creation of dashboards and visualization charts, and production of analytics reports. This course introduces participants to the field of Business Intelligence (BI), with emphasis on descriptive analytics. Through applied training and techniques that emphasis team work, the program will empower students in solving diverse real-world business problems through a data centric approach. 

Program participants will also receive training with in-demand tools such as Excel, SQL, Microsoft Power BI, and Tableau to collect, extract, mine, analyze, visualize and present business data.

Professional Learning And Continuing Education

The PLACE online offers hundreds of high-quality training solutions that are designed for professional and personal development including many that provide opportunities for industry recognized certifications and skills needed to succeed in the competitive job market. The PLACE Online courses are self-paced and online, accessible from anywhere and available on mobile.

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The PLACE experience is built on the philosophy of lifelong learning and continuous improvement. Retooling one’s knowledge and work skills is critical to navigate in today’s professional marketplace. To meet the changing needs of adult learners, the PLACE offers a wide range of programs and courses to meet the needs of today’s workforce. With competitive credit and program rates, these personal and professional development opportunities make lifelong learning very affordable.

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