Office of the University Registrar

The Office of the University Registrar provides administrative support services to current and former students by maintaining timely and accurate records of the academic progress and accomplishments of Clark Atlanta University students and former students of Clark College and Atlanta University.

EFFECTIVE MONDAY, AUGUST 18, 2021
Although the Office of the University Registrar is open for in-person operations,  most processes can still be completed remotely for your convenience and to continue the safety measures taken by the University as it relates to COVID-19.

Reference the information below to determine how to complete registrar related services and who to contact for additional information:

Student Processes

 

Address Changes can be completed online:

     Go to: BannerWeb > Personal Information > Update Address(es) and Phone(s)

 

Change of Major Forms can be completed via DocuSign.

Click here for instructions.

Click here to initiate request.

 

Course Overrides for the Spring 2022 must be requested via the DocuSign Process.

You must request an Override Request Form if you need an override for the following registration issues:

  • Class Full
  • Time Conflict
  • Special Permission Needed (Instructor Permission, Major/Program Restrictions) 

Note: Override approval is up to the Professor(s) and Department Chair and is not guaranteed.

If you receive a level or major restriction error, please contact Ms. Anya James at ajames2@cau.edu (be sure to include your full name, 900# and the CRN# with the error).

Instructions for Requesting an Override Request Form

Initiate Request for an Override Request Form

 

Course withdrawals can be completed online via BannerWeb Self-Service for Fall/Spring Semesters.

THE DEADLINE TO WITHDRAW FROM FALL 2021 COURSES IS WEDNESDAY, DECEMBER 1 @ 5:00 PM.

You may withdraw through BannerWeb utilizing the add/drop process or you may fill out a paper withdrawal form in person in the Office of the University Registrar.

WITHDRAWAL FROM THE UNIVERSITY UTILIZES A DIFFERENT PROCESS.
Please see the UNIVERSITY WITHDRAWALS section below to withdraw from the University.

Click here for instructions.

 

Cross Registration - AUC:

Cross Registration is not offered in the Summer. Students wishing to take summer courses at another Institution should complete the Transient Process.

AUC Cross Registration for Spring 2022 is TBD.

Student Process:
Step 1:
Confer with your CAU departmental advisor to determine AUC Cross-Registration Course(s) needed.
Step 2:
Review the Spring 2022 Cross-Registration Course Supplement (link will be added once released) to determine if needed course is offered.
    Only courses listed will be available for cross-registration.

Step 3:
Request a Cross-Registration Form via Docusign.
Step 4:
Complete the form and submit the CAU Cross-Registration Form via DocuSign.

The form will be routed to your advisor/departmental chair for approval and submission to the Office of the University Registrar via DocuSign.

Office of the University Registrar Process:
Step 1: Post requested approved course(s) to your schedule, if spaces are available.
Step 2:
Notify you via your CAU email of the outcome of your request via DocuSign form. 

Important Notes:
  • You do not have to obtain signatures from faculty at Morehouse or Spelman.
  • Faculty from Morehouse and Spelman cannot override the Cross-Registration process.
  • Faculty from Morehouse and Spelman cannot approve courses not listed in the Spring 2022 Course Supplement.
  • Forms submitted outside of this process will not be accepted.

Questions: Contact Mrs. Tye Andrews via email tandrews@cau.edu, or by calling 404-880-6080.


Cross Registration - ARCHE:

Please use the attached link for ARCHE registration for Spring 2022.
ARCHE Spring 2022 Cross-Registration Form

 

All issues related to Degree Works should be directed to Anya James AND Susan Gibson.

For transfer/transient credit inquiries, please see the Transfer Credit and Transient Credit areas below.

Click here to initiate request.

 

Diploma Re-orders are available via mail.
Download and fill out the attached Diploma Re-order form and follow form instructions.

Click here for Diploma Re-order Form

Fee $50.00 - via Money Order or Cashier's Check
Payable to Clark Atlanta University

Important:
Form and fee must be mailed together.
The processing time is 6 to 8 weeks from the date the order is submitted not the date the request is received.
Orders are submitted twice a month, usually around the 15th and 30th.

Please contact Martha Henderson at mhenderson@cau.edu for additional information and questions.

 

Enrollment verification can be completed online after each semester add/drop period:

     Go to: BannerWeb > Student Services & Financial Aid > Link to Online Enrollment Verification

*For students who need additional paperwork completed or who attended before the year 2000 may submit a special request below.

PLEASE NOTE: THE METHOD BELOW TAKES 3-5 BUSINESS DAYS AND SHOULD ONLY BE USED IF ADDITIONAL PAPERWORK IS NEEDED OR A STUDENT ATTENDED BEFORE THE YEAR 2000.

     A-L: Martha Henderson | Click here to request Enrollment Verification with last names beginning A-L

     M-Z: Elvie Montelus | Click here to request Enrollment Verification with last names beginning M-Z

 

FERPA authorizations can be completed online via BannerWeb Self-Service beginning Monday, May 19, 2020.

Click here for instructions.

Determine who can/cannot have access to your educational records.

Click here for more information on FERPA.

 

Full-time dissertation/thesis certification forms can be completed via DocuSign.

Click here for instructions.

Click here to initiate request.

 

Grade changes must be initiated by the instructor with valid justification.
Contact your instructor to initiate this process.

 

Click here for Commencement information, other graduation activities and important dates.

Download and complete the Graduation Application and submit it to your department.

The undergraduate graduation application process should begin once you complete 88 credit hours.

Undergraduate and Graduate graduation applications for:

  • Fall 2021 applications are due September 2021
  • Initial Spring 2022 applications are due September 2021

Undergraduate Application

Graduate Application

Graduation clearance may be checked in Degree Works as follows:

Go to: BannerWeb > Panther Path Degree Works

     If applied for graduation status is 'SOUGHT' or blank, contact your department.

     If applied for graduation status is 'APPLIED', check your email for an application decision. If you have not received an email to date, one is forthcoming.
     Applications are reviewed in the order in which they were received.

Click here to view where to check your application status in Degree Works.

 

Download the Change of Name and or Social Security Number Request Form and follow the instructions to submit a change of name and/or change of Social Security number.

Click here for Change of Name and/or Social Security Number Request Form

 

eTranscripts may be ordered as indicated below:

If you attended CAU during or after 2000 or if you have ordered a transcript in the past through BannerWeb, you can order an eTranscript.
To determine if your account qualifies for a BannerWeb account, contact our office via email (transcripts@cau.edu) or by calling 404-880-8938.

Click here for eTranscript Instructions.

Contact: transcripts@cau.edu

Processing Paper Transcript requests (both via BannerWeb and by mail) may be delayed due to the current COVID-19 office restrictions. Please allow additional time for paper transcripts.

If you attended CAU during or after 2000 or if you have ordered a transcript in the past through BannerWeb, you can order an eTranscript.
Many pre-2000 (CC/AU/CAU) transcripts can be ordered via eTranscript.
To determine if your account qualifies for an eTranscript, contact our office via email or by calling 404-880-8938.

Click here for Paper Transcript Instructions and Request Form.

Contact: transcripts@cau.edu

 

BannerWeb passwords may be reset by contacting the University Registrar via email.
Please include your full name and 900#.

Click here to initiate request.

CANVAS / DEGREE WORKS / EMAIL / SYSTEM PASSWORDS, ISSUES AND CONCERNS MUST BE ADDRESSED BY OITC BY CALLING (404) 880-6486.

 

Advisement and Registration for Spring 2022 will begin on Monday, October 25, 2021.
Add/Drop Period (Late Registration) for Spring 2022 will be held from January 13, 2022 - January 18, 2022.

Registration Begin Dates by Classification:

  • Graduate Students - Monday, October 25, 2021
  • Seniors/Athletes/VA Students - Monday, October 25, 2021
  • Freshmen - Monday, November 1, 2021 (Schedules will be created by the CASS Office)
  • Sophomores/Juniors - Monday, November 8, 2021

ALL STUDENTS MUST HAVE PROOF OF A COVID-19 VACCINATION OR AN APPROVED EXEMPTION.

7 Step Enrollment Process 

The steps below will assist with expediting the registration and enrollment process.

Step 1. Complete the academic advisement process with an assigned departmental advisor or department chair.

  • Refer to Panther Path Degree Works to ascertain needed courses.
  • Complete Web Registration Form (fillable PDF) by clicking the following link. Web Registration Form
  • Consider listing alternative courses in addition to primary recommendations in case of course conflicts and/or closed classes.

Step 2. Secure Registration/Alternate PIN from departmental advisor or chair(The Office of the University Registrar cannot issue registration PINs to students.)

Step 3. Register for classes via Banner Web.

Step 4. Secure campus housing.

Step 5. Verify Financial Aid award via Banner Web.

  • Accept and review your financial aid award that has been offered.
  • Visit the CAU Website for more information regarding Financial Aid.

Step 6. Verify Financial Enrollment with Student Accounts.

  • Are you interested in a payment plan?
  • Students with all charges and enough financial aid posted to cover the cost to attend will be automatically enrolled.
  • The system will not automatically enroll students who are part-time:
    • Graduates - 5 hours or less
    • Undergraduates - 11 hours or less

Step 7. Complete Business Service Options.

 

Registration PINS can only be obtained from your Advisor or Department Chair after advisement.

The Office of the University Registrar cannot issue registration PINs to students.

Registration for Spring 2022 will begin on Monday, October 25, 2022.
(See Registration section for priority registration dates.)

New student and freshman registration will be completed by the CASS office.

 

Tax Notification (information for IRS form 1098-T) can be completed online:

      Go to: BannerWeb > Student Services & Financial Aid > Student Records > Tax Notification

 

Time ticket errors will be resolved by contacting the University Registrar via email.
Please include your full name and 900#.

Notes:

  • New students and freshmen do not receive time tickets and will have their registration completed by the Center for Academic Success (CASS).
  • Readmits must first be complete the readmission process and have the process completed (decision made by Admissions) before a time ticket can be created.

Click here to initiate request.

 

Transcripts should be sent to admissions@cau.edu.

Transfer credit questions can be addressed by contacting Jo-Lynn Dotson via email.

Please be sure your department has completed and submitted a Transfer Evaluation Form for you.

Click here to initiate request.

 
Students must obtain permission via Transient Request Form to take transient courses.
Approval must be granted BEFORE taking any transient courses. 

Transient Request Forms can be completed via DocuSign.

Click here for instructions.

Click here to initiate request.

 

Official withdrawals from the University must be completed via DocuSign.

 

Click here for instructions.

Click here to initiate request.

 

Veteran affairs related services and concerns may be addressed by contacting Elvie Montelus via email.

Click here to initiate request.

For more information, click here to visit our Veterans Affairs page.

Veteran Affairs Application - NEW Students

Veteran Affairs Application - RETURNING Students

 

Faculty/Staff Services

 

Only submit new assignments and revisions. The team is currently working on previously submitted assignments.

Please be sure to include the CRN, subject, course number and section.

Contacts: Gladys Baldwin | Anya James | Susan Gibson

Click here to submit classroom assignments and revisions.

 

Adjustments, revisions and additions to the course schedule must be submitted to your Dean.

The Dean will submit to the appropriate personnel within the Office of the University Registrar. Do not submit directly to the staff of the Office of the University Registrar.

To expedite this process, copy the following emails in your request to the Dean: gbaldwin@cau.edu, ajames2@cau.edu, emontelus@cau.edu, sgibson@cau.edu

 

Course substitutions will be handled via DocuSign.

Click here for instructions.

Click here to initiate request.

 

All issues related to Degree Works should be directed to Anya James AND Susan Gibson.

Click here to initiate request.

 

Posting Midterm and Final Grades

Click here for instructions on posting midterm and final grades.
*Note: If grades were not posted by the grades submission due date, a grade change form must be submitted.

Grade changes (including missing grades) will be handled via DocuSign.

Click here for change of grade instructions.

Click here to initiate request.

 

As advisement must occur before registration, students can only obtain registration PINs from their Advisor or Department Chair.

The Office of the University Registrar cannot provide registration PINs to students.

 

The grade submission process is still completed through BannerWeb Self-Service.

     Go to: BannerWeb > Faculty Services > Final Grades

Grades must be postd to BannerWeb by Tuesday, December 14, 2021

Academic Dean Services

 

Departments will send course scheduling additions/revisions to the appropriate Dean for approval. Please review submitted course additions/revisions for compliance and faculty balancing. Respond to request with approval or denial. 

 

Grade changes will be handled via DocuSign. Please review submitted grade changes, digitally sign and submit.

Requests will be sent via email via DocuSign.