Office of the University Registrar

Address Changes can be completed online:

     Go to: MyCAU > Banner SSB 9 - Panther Portal > All Users > Personal Information > Update or Add New information as appropriate.

New/Incoming students and First Semester Freshmen:
Please contact the CASS office ( success@cau.edu) for major/minor/concentration changes and updates.

Continuing Students:

PLEASE READ:
The ‘two-step’ process of requesting a major/minor/concentration change, waiting for the DocuSign form and then filling out the DocuSign form has been simplified. Effective Monday, September 25, 2023 students can fill out the DocuSign form directly.

Please select the option below that fits your scenario and complete the necessary DocuSign form(s).

IMPORTANT NOTES:

1. You must read and select the correct scenario(s). You may need more than one form (for example, a change of major and adding a minor requires a change of major/concentration AND a declaration of minor form).
2. You must enter your FULL NAME (First and Last Name) when prompted for your name.
3. You must enter your CAU student email address when prompted for your email.
4. You must enter your FULL 9-digit 900 number when prompted for your 900#.
5. Incorrect and/or incomplete forms will be voided.
6. The change is not immediate. It must go through a series of signatures and be updated manually. Please allow approximately 5 business days in non-peak times for completion. Peak times will take longer to complete due to high volumes.
7. When the change is complete, all parties will receive a ‘Completed’ email via DocuSign.
8. If you would like an email that will allow you to follow the status of completion, after clicking 'Begin Signing', click 'Finish Later' and use the link provided in your email to complete your request.
   To view the status of your form:
   1. (In the email) Click ‘Review Document’
   2. Click ‘Continue’
   3. Review completed vs. missing signatures.
   4. To view details of who has viewed/signed click 'History' (cell phone: click Menu at the top right; computer: click More).

Check your Degree Works first to ensure you enter the correct information. Incorrect and/or incomplete forms will be voided.

Please click the name of the applicable scenario below to submit your request(s):

IF YOU RECEIVE AN ERROR AFTER ENTERING YOUR NAME AND EMAIL, PLEASE DO NOT RESUBMIT. WE DO RECEIVE THE REQUEST AND WILL PUSH THE FORM TO YOU VIA EMAIL WITHIN 1-2 BUSINESS DAYS. IF YOU DO NOT RECEIVE AN EMAIL FROM DOCUSIGN AFTER 2 BUSINESS DAYS, PLEASE INQUIRE VIA EMAIL TO AJAMES2@CAU.EDU. 

SCENARIO 1:
I already have a major, minor or concentration and I want to make a change (please confirm in Degree Works first):

CHANGE OF MAJOR/CONCENTRATION

CHANGE OF MINOR

SCENARIO 2:
I do NOT have a concentration or minor and I want to add/declare one (please confirm in Degree Works first):

DECLARATION OF CONCENTRATION

DECLARATION OF MINOR

SCENARIO 3:
I already have a major, minor or concentration and I want to add a second major, minor, or concentration:

2nd MAJOR/CONCENTRATION DECLARATION

2ND MINOR DECLARATION

SCENARIO 4:
I want to DROP a second major, second concentration, or any minor:

DROP 2nd MAJOR/CONCENTRATION

DROP 2nd CONCENTRATION

DROP MINOR (1st or 2nd)

For questions email Ms. James at ajames2@cau.edu. Be sure to include your full name, 900#, and specific question/issue.

You must request an Override if you need an override for the following registration issues:

• Class Full
• Time Conflict
• Special Permission Needed (Instructor Permission, Major/Program Restrictions) 
• Prerequisite Waivers

Note: Override approval is up to the Professor(s) and Department Chair and is not guaranteed.

If you receive a level or major restriction error, please contact Ms. Anya James at ajames2@cau.edu (be sure to include your full name, 900# and the CRN# with the error).

Click here for a listing of departments and their Administrative Assistants.

Course withdrawals can be completed online via BannerWeb Self-Service for Fall/Spring Semesters.

THE DEADLINE TO WITHDRAW FROM COURSES PER SEMESTER ARE AS FOLLOWS:

• FALL 2023 - WEDNESDAY, NOVEMBER 29, 2023 @ 5:00 PM - EXTENDED TO FRIDAY, DECEMBER 1, 2023 @ 5:00 PM
• SPRING 2024 - WEDNESDAY, MAY 1, 2024 @ 5:00 PM

You may withdraw through BannerWeb utilizing the add/drop process or you may fill out a paper withdrawal form in person in the Office of the University Registrar.

Cross Registration - AUC:

AUC Cross Registration for Spring 2024 open date is November 13, 2023 after 5:00 PM for Clark Atlanta students to register for Spelman courses.
Open date for CAU students to register for Morehouse courses is TBD.
Open date for Spelman/Morehouse students to register for Clark Atlanta courses is TBD.

Student Process:

Additional Notes:

• Cross-Registration is open for Juniors, Seniors and students with majors/minors in consortium agreement programs (Public Health, Art History, Curatorial Studies, ROTC).
• There is no longer a stand-alone course supplement, Spelman/Morehouse courses open to CAU students for cross-registration are now visible on the CAU schedule through BannerWeb.
• Seats available are listed and are on a first-come-first-served basis. Overrides for a closed/full course are not allowed for cross-registered courses.
• Courses not listed on the schedule in BannerWeb are not applicable for cross-registration.
• Instructors may not give permission to add students to courses not offered by the Academic Department.
  • Courses offered via cross-registration must be approved by the department chair and dean of the School in which the course resides.
• A small subset of non-traditional cross-registration courses require permission to register. If a non-traditional course shows ‘SR’ before the CRN number (instead of a checkbox), the student must engage their academic department to request permission to be added to the course on their behalf.

Questions: Contact Ms. Anya James via email ajames2@cau.edu. Always include your full name, 900#, and exact issue (with full course details, etc.)

Cross Registration - ARCHE:

The deadline for Fall 2023 ARCHE registration was April 15, 2023.
The deadline for Spring 2024 ARCHE registration is November 15, 2023.

All issues related to Degree Works should be directed to Anya James AND Susan Gibson.

For transfer/transient credit inquiries, please see the Transfer Credit and Transient Credit areas below.

Click here to initiate request.

Enrollment verification can be completed online after each semester add/drop period:

     Go to: MyCAU > Banner SSB 9 - Panther Portal > Students > Enrollment Verification

*All inquiries before August 27, 2023 for the Fall 2023 semester must use the process below.*
*Students who need additional paperwork completed must use the process below.*
*Previous students who attended before the year 2000 must use the process below.*

PLEASE NOTE: THE METHOD BELOW TAKES 3-5 BUSINESS DAYS AND SHOULD ONLY BE USED IF ONE OR MORE OF THE FOLLOWING REASONS APPLY:

• Additional paperwork is needed.
• A student attended before the year 2000.
• The current semester has not passed the add/drop period (August 27, 2023 for the Fall 2023 semester).

 Click here to request Enrollment Verification

FERPA authorizations can be completed online via BannerWeb Self-Service.

Click here for instructions.

Click here for more information on FERPA.

Full-time dissertation/thesis certification forms can be completed via DocuSign.

Click here for instructions.

Click here to initiate request.

Grade changes must be initiated by the instructor with valid justification.
Contact your instructor to initiate this process.

Students intending on graduating within the next three (3) semesters (Fall 2023, Spring 2024, Summer 2024) must submit an 'Intent to Graduate' via BannerWeb which will start the graduation application process.

To submit an 'Intent to Graduate':

Go to MyCAU > Banner SSB 9 - Panther Portal > Students > Graduation Application

 Follow the prompts.

This will notify your department that you expect to graduate in the semester indicated.

Baccalaureate - May 17, 2024
Hooding Ceremonies - TBD
Commencement - May 18, 2024

 Click here for detailed ordering information and order link.

THE DEADLINES FOR ORDERING CAPS & GOWNS:
For on campus pickup order TBD.
For shipping to your home order TBD. ($13.95 Shipping Fee)
Caps & Gown order deadline TBD (usually early March).

• Pickup on campus orders will be delivered to the CAU Bookstore for distribution in early April.
• Ship to home orders usually take 1-3 weeks for delivery.
• Orders placed closer to the deadline may take longer, but all orders will deliver prior to commencement.
• Caps and gowns cannot be delivered to P.O. Box addresses.
• To check the shipment status of your order, click the order link above, enter your 900#, click 'Cap and Gown Order Status' (top right) and enter your internet reference number. Click here for detailed instructions.
• If you need additional information, please contact Herff Jones customer service at 1-800-837-4235.
• The Office of the University Registrar cannot assist with the status of your shipment.

CAU Custom Doctoral Regalia
If you wish to purchase the official CAU fine quality doctoral regalia for a lifetime of wear, select the "Custom Doctoral Regalia" icon.
The order deadline for CAU Custom Doctoral Regalia is TBD (usually February) for delivery prior to the Spring 2024 commencement.

Download the Change of Name and or Social Security Number Request Form and follow the instructions to submit a change of name and/or change of Social Security number.

Click here for Change of Name and/or Social Security Number Request Form

eTranscripts may be ordered as indicated below:

If you attended CAU during or after 2000 or if you have ordered a transcript in the past through BannerWeb, you can order an eTranscript.
To determine if your account qualifies for a BannerWeb account, contact our office via email (transcripts@cau.edu) or by calling 404-880-8938.

Click here for eTranscript Instructions.

Contact: transcripts@cau.edu

If you attended CAU during or after 2000 or if you have ordered a transcript in the past through BannerWeb, you can order an eTranscript.
Many pre-2000 (CC/AU/CAU) transcripts can be ordered via eTranscript.
To determine if your account qualifies for an eTranscript, contact our office via email or by calling 404-880-8938.

Click here for Paper Transcript Instructions and Request Form.

Contact: transcripts@cau.edu

BannerWeb passwords may be reset by contacting the University Registrar via email.
Please include your full name and 900#.

Click here to initiate request.

CANVAS / DEGREE WORKS / EMAIL / SYSTEM PASSWORDS, ISSUES AND CONCERNS MUST BE ADDRESSED BY OITC BY CALLING (404) 880-6486.

The steps below will assist with expediting the registration and enrollment process.

Step 1. Complete the academic advisement process with an assigned departmental advisor or department chair.

• Refer to Panther Path Degree Works to ascertain needed courses.
• Complete Web Registration Form (fillable PDF) by clicking the following link. Web Registration Form
• Consider listing alternative courses in addition to primary recommendations in case of course conflicts and/or closed classes.

Step 2. Secure Registration/Alternate PIN from departmental advisor or chair.  (The Office of the University Registrar cannot issue registration PINs to students.)

Step 3. Register for classes via MyCAU > Banner SSB 9 - Panther Portal > Students > Register for Classes.

Step 4. Secure campus housing.

Step 5. Verify Financial Aid award via MyCAU > Banner SSB 9 - Panther Portal > Financial Aid > Financial Aid Dashboard.

• Accept and review your financial aid award that has been offered.
• Visit the CAU Website for more information regarding Financial Aid.

Step 6. Verify Financial Enrollment with Student Accounts.

• Are you interested in a payment plan?
• Students with all charges and enough financial aid posted to cover the cost to attend will be automatically enrolled.
• The system will not automatically enroll students who are part-time:
  • Graduates - 5 hours or less
  • Undergraduates - 11 hours or less

Step 7. Complete Business Service Options.

Registration PINS can only be obtained from your Advisor or Department Chair after advisement.

Registration for Spring 2024 will begin on Monday, October 23, 2023.
(See Registration section for priority registration dates.)

New student and freshman students do not receive registration PINs as registration will be completed by the CASS office.

Tax Notification (information for IRS form 1098-T) can be completed online:

      Go to: MyCAU > Banner SSB 9 - Panther Portal > Students > Tax Notification (1098-T)

Time ticket errors will be resolved by contacting the University Registrar via email.
Please include your full name and 900#.

Notes:

• New students and freshmen do not receive time tickets and will have their registration completed by the Center for Academic Success (CASS).
• Readmits must first be complete the readmission process and have the process completed (decision made by Admissions) before a time ticket can be created.

Click here to initiate request.

Transcripts should be sent to admissions@cau.edu.

Transfer credit questions can be addressed by contacting Jo-Lynn Dotson via email.

Please be sure your department has completed and submitted a Transfer Evaluation Form for you.

Click here to initiate request.

PLEASE READ:
The ‘two-step’ process of requesting a Transient Permission Form, waiting for the DocuSign form and then filling out the DocuSign form has been simplified. Effective Wednesday, September 27, 2023 students can fill out the DocuSign form directly.

IMPORTANT NOTES:

• Before you start, you will need the following:
  • Full Name and Email Address of your Advisor (it is best to fill out the form with your Advisor)
  • Name of the Host Institution and Email Address of their Admissions Department
  • List of courses you plan on taking at the Host Institution (including subject code, course number, course title, and number of credits)
  • List of corresponding CAU courses the transient course is expected to replace (including subject code, course number, course title, and number of credits)
• You must enter your FULL NAME (First and Last Name) when prompted for your name.
• You must enter your CAU student email address when prompted for your email.
• Incorrect and/or incomplete forms will be voided.
• Please plan enough time for the form to go through the permission process. Please allow approximately 10 business days in non-peak times to go through all departmental reviews. Peak times may take longer to complete due to high volumes.
• If the request is approved, all parties will receive a ‘Completed’ email via DocuSign.
  • Note: If the request is denied, all parties will receive an email via DocuSign.
• If you would like an email that will allow you to follow the status of completion, after clicking 'Begin Signing', click 'Finish Later' and use the link provided in your email to complete your request.
  To view the status of your form:
  1. (In the email) Click ‘Review Document’
  2. Click ‘Continue’
  3. Review completed vs. missing signatures.
  4. To view details of who has viewed/signed click 'History' (cell phone: click Menu at the top right; computer: click More).

 CLICK HERE TO SUBMIT A TRANSIENT PERMISSION FORM

Official withdrawals from the University must be completed via DocuSign.

THE DEADLINE TO WITHDRAW FROM THE UNIVERSITY PER SEMESTER ARE AS FOLLOWS:

• FALL 2023 - FRIDAY, DECEMBER 8, 2023 @ 5:00 PM
• SPRING 2024 - FRIDAY, MAY 10, 2024 @ 5:00 PM

Click here to begin:  Application for Withdrawal from the University

Click here to initiate inquiries.

For more information, click here to visit our Veterans Affairs page.

Veteran Affairs Application - NEW Students

Veteran Affairs Application - RETURNING Students

Only submit new assignments and revisions. The team is currently working on previously submitted assignments.

Please be sure to include the CRN, subject, course number and section.

Contacts: Gladys Baldwin | Anya James | Susan Gibson

Click here to submit classroom assignments and revisions.

Adjustments, revisions and additions to the course schedule must be submitted to your Dean.

The Dean will submit to the appropriate personnel within the Office of the University Registrar. Do not submit directly to the staff of the Office of the University Registrar.

To expedite this process, copy the following emails in your request to the Dean: gbaldwin@cau.edu, ajames2@cau.edu, emontelus@cau.edu, sgibson@cau.edu

Course substitutions will be handled via DocuSign.

Click here for instructions.

Click here to initiate request.

All issues related to Degree Works should be directed to Anya James AND Susan Gibson.

Click here to initiate request.

Posting Midterm and Final Grades

Click here for instructions on posting midterm and final grades.
*Note: If grades were not posted by the grades submission due date, a grade change form must be submitted.

Grade changes (including missing grades) will be handled via DocuSign.

Click here for change of grade instructions.

Click here to initiate request.

As advisement must occur before registration, students can only obtain registration PINs from their Advisor or Department Chair.

The Office of the University Registrar cannot provide registration PINs to students.

The grade submission process is still completed through BannerWeb Self-Service.

     Go to: BannerWeb > Faculty Services > Final Grades

*Grades submitted in Canvas will automatically populate Banner.*

Departments will send course scheduling additions/revisions to the appropriate Dean for approval. Please review submitted course additions/revisions for compliance and faculty balancing. Respond to request with approval or denial. 

Grade changes will be handled via DocuSign. Please review submitted grade changes, digitally sign and submit.

Requests will be sent via email via DocuSign.