Address Changes can be completed online:
Go to: BannerWeb > Personal Information > Update Address(es) and Phone(s)
Office of the University Registrar
The Office of the University Registrar provides administrative support services to current and former students by maintaining timely and accurate records of the academic progress and accomplishments of Clark Atlanta University students and former students of Clark College and Atlanta University.
EFFECTIVE MONDAY, MARCH 23, 2020
Operations of the Office of the University Registrar will occur remotely due to the current status of the University as it relates to the Coronavirus (COVID-19) pandemic.
Reference the information below to determine how to complete registrar related services and who to contact for additional information:
Student Processes
Effective April 20, 2020.
Change of Major Forms can be completed via DocuSign.
Process suspended until further notice.
Course withdrawals can be completed online via BannerWeb Self-Service beginning Monday, March 23, 2020.
THE DEADLINE TO WITHDRAW FROM COURSES IS WEDNESDAY, APRIL 29, 2020.
Cross Registration - ARCHE:
Process suspended until further notice.
Cross Registration - AUC:
Cross Registration will begin on August 3, 2020 and will be available until August 18, 2020.
Undergraduate Student Process
Undergraduate students desiring to receive PASS/NO PASS after reviewing grades must submit the "COVID19 Grade Change Form" via Banner.
Graduate Student Process
Graduate students desiring to receive PASS/NO PASS after reviewing posted grades must submit appeals to the School Dean in which the course resides for review and approval. If approved, the results will be submitted to the Office of the University Registrar for processing.
All issues related to Degree Works should be directed to Anya James AND Susan Gibson.
Process suspended until further notice.
Enrollment verification can be completed online:
Go to: BannerWeb > Student Services & Financial Aid > Link to Online Enrollment Verification
*For National Student Clearinghouse issues email the contact person based on the first letter of your last name.
A-L: Martha Henderson | mhenderson@cau.edu
M-Z: Elvie Montelus | emontelus@cau.edu
FERPA authorizations can be completed online via BannerWeb Self-Service beginning Monday, May 19, 2020.
Determine who can/cannot have access to your educational records.
Full-time dissertation/thesis certification forms can be completed via DocuSign.
Grade changes must be initiated by the instructor with valid justification.
Contact your instructor to initiate this process.
Graduation clearance may be checked in Degree Works as follows:
Go to: BannerWeb > Panther Path Degree Works
If applied for graduation status is 'SOUGHT' or blank, contact your department.
If applied for graduation status is 'APPLIED', check your email for an application decision. If you have not received an email to date, one is forthcoming.
Click here to view where to check your application status in Degree Works.
Contacts for additional questions:
Undergraduate Students | Tversa Ricks | tricks@cau.edu
Graduate Students | Martha Henderson | mhenderson@cau.edu
eTranscripts may be ordered as indicated below:
If you attended CAU during or after 2000 or if you have ordered a transcript in the past through BannerWeb, you can order an eTranscript.
To determine if your account qualifies for a BannerWeb account, contact Martin Hill via email.
Click here for eTranscript instructions.
Contact: Martin Hill | mhill@cau.edu
Paper Transcript requests (both via BannerWeb and by mail) are suspended until further notice.
If you attended CAU during or after 2000 or if you have ordered a transcript in the past through BannerWeb, you can order an eTranscript.
Many pre-2000 (CC/AU/CAU) transcripts can be ordered via eTranscript.
To determine if your account qualifies for an eTranscript, contact Martin Hill via email.
Contact: Martin Hill | mhill@cau.edu
BannerWeb passwords may be reset by contacting the University Registrar via email.
Please include your full name and 900#.
Click here to initiate request.
CANVAS PASSWORDS, ISSUES AND CONCERNS MUST BE ADDRESSED BY OITC BY CALLING (404) 880-6486.
Registration and Enrollment Begin April 27, 2020.
The scheduled appointment times are listed below.
In an effort to effectively assist you in this process, please adhere to your scheduled time.
Registration and Enrollment Schedule
April 27, 2020
Graduate Students, Seniors, Honors, and Athletes
(Continue to get advised and begin to register for classes.)
May 4, 2020
Juniors and Sophomores
(Continue to get advised and begin to register for classes.)
Students to be Registered by CASS
(Continuing Students in Fall 2019 and Fall 2020 First-Time Freshmen Cohort; Undergraduate SAP students; Students currently on Academic Warning; Academic Probation; Students Reinstated Following an Academic Suspension; and Student-Athletes in any of the aforementioned categories)
7 Step Enrollment Process
The steps below will assist with expediting the registration and enrollment process.
Step 1. Complete the academic advisement process with an assigned departmental advisor or department chair.
- Refer to Panther Path Degree Works to ascertain needed courses.
- Complete Web Registration Form (fillable PDF) by clicking the following link. Web Registration Form
- Consider listing alternative courses in addition to primary recommendations in case of course conflicts and/or closed classes.
Step 2. Secure Registration/Alternate PIN from departmental advisor or chair.
Step 3. Register for classes via Banner Web.
Step 4. Secure campus housing by visiting the Housing Registration Portal.
- Bed Spaces are limited for Juniors and Seniors.
- Apply while supplies last.
- Housing Portal Open May 11, 2020.
Step 5. Verify Financial Aid award via Banner Web.
- Accept and review your financial aid award that has been offered.
- Visit the CAU Website for more information regarding Financial Aid.
Step 6. Verify Financial Enrollment with Student Accounts.
- Are you interested in a payment plan?
- Students with all charges and enough financial aid posted to cover the cost to attend will be automatically enrolled.
- The system will not automatically enroll students who are part-time.
- Graduates - 5 hours or less
- Undergraduates - 11 hours or less
Step 7. Panther PAW Card
- Students’ Panther PAW Cards are reactivated upon completion of official enrollment.
- Students are officially enrolled for the term after all steps have been completed.
- Please confirm that you have completed the PAW Card Consent Form (electronically) via Banner Web.
- Student Services & Financial Aid > Student Records > PAW Consent Form
- All students must be financially enrolled and the PAW Card Consent Form must be completed to receive a Panther Paw Card.
Registration PINS will be required to register and can only be obtained from your Advisor or Department Chair after advisement.
The Office of the University Registrar cannot issue registration PINs.
Advisement begins April 13, 2020.
Continuing students may begin online registration April 27, 2020.
New student registration will be completed by the CASS office.
Tax Notification (information for IRS form 1098-T) can be completed online:
Go to: BannerWeb > Student Services & Financial Aid > Student Records > Tax Notification
Time ticket errors will be resolved by contacting the University Registrar via email.
Please include your full name and 900#.
Note: New students do not receive time tickets. Continuing students in Fall 2019, Fall 2020 First-Time Freshmen and First-Time Incoming Transfers will have their registration completed by the Center for Academic Success (CASS).
Transfer credit questions can be addressed by contacting Jo-Lynn Dotson via email.
Effective April 20, 2020.
Transient Request Forms can be completed via DocuSign.
Official withdrawals from the University must be completed via DocuSign.
Veteran affairs related services and concerns may be addressed by contacting Elvie Montelus via email.
Faculty/Staff Services
Only submit new assignments and revisions. The team is currently working on previously submitted assignments.
Please be sure to include the CRN, subject, course number and section.
Contacts: Gladys Baldwin | Anya James | Susan Gibson
Adjustments, revisions and additions to the course schedule must be submitted to your Dean.
The Dean will submit to the appropriate personnel within the Office of the University Registrar. Do not submit directly to the staff of the Office of the University Registrar.
To expedite this process, copy the following emails in your request to the Dean: gbaldwin@cau.edu, ajames2@cau.edu, emontelus@cau.edu, sgibson@cau.edu
Course substitutions will be handled via DocuSign.
All issues related to Degree Works should be directed to Anya James AND Susan Gibson.
Posting Midterm and Final Grades
*Note: If grades were not posted by the grades submission due date, a grade change form must be submitted.
Grade changes (including missing grades) will be handled via DocuSign.
As advisement must occur before registration, students can only obtain registration PINs from their Advisor or Department Chair.
The Office of the University Registrar cannot provide registration PINs to students.
The grade submission process is still completed through BannerWeb Self-Service.
Go to: BannerWeb > Faculty Services > Final Grades
Graduating student grades due: Tuesday, May 5, 2020
Non-graduating student grades due: Tuesday, May 12, 2020
Academic Dean Services
Departments will send course scheduling additions/revisions to the appropriate Dean for approval. Please review submitted course additions/revisions for compliance and faculty balancing. Respond to request with approval or denial.
Grade changes will be handled via DocuSign. Please review submitted grade changes, digitally sign and submit.
Requests will be sent via email via DocuSign.