Paw Card

For Spring 2021, students living on campus or commuting in for classes will receive 2 i.d. cards: the PAW Card and photo i.d. card that will need to worn on the person on the outside of the clothing at all times. If you are a resident student, you will receive both cards and a lanyard when you move-in at your resident hall. Commuter students will pick up their cards and lanyard on their first visit to campus on or after 2/1/2021 in the PAW Office (see below).
 
Your photo should be submitted as outlined below no later than 1/8/2021:
 
Panther PAW Office is where you submit your photo online:
 
Click on the link: https://caupawcardcash-sp.transactcampus.com/eAccounts Once your photo is submitted, the PAW Card Office will verify your information. You will receive an email when your identification photo is approved/denied. You will also receive instructions on when and where to pick-up your PAW Card. PHOTO REQUIREMENTS
  • Recent color photo of yourself only. NO other visible people or
  • Cropped from just above the top of the head to the
  • Centered, full-face view with a neutral facial expression or a natural
  • Facing straight ahead, no head
  • Plain, solid white background ONLY (Flat white wall, white poster board or white NO shadows, indentions, patterns, textured or scenic backgrounds.)
  • Should NOT include hats, sunglasses or any other article that may obstruct the face or hair except for religious or medical
  • Social Media profile, glamour, and debutante photos should NOT be
  • Picture resolution is between 500 x 500 pixels and 4000 x 4000

 

The PAW Office is in the Bishop Cornelius L. Henderson Student Center, 3rd floor and will be open Monday– Friday from 9:00am-5:00pm, for financially enrolled students. To receive a Panther PAW ID card. You must be financially enrolled and have completed the Panther PAW Card Consent

SPRING HOURS OF SERVICE (starting 1/18/2021):

Monday-Friday, 9am-5pm

Student I. D Card Example

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Students, faculty and staff are also required to show proof of their Health App upon entering the access points

Paw Card. FAQs


  1. What is a PAWCard? The Panther PAWCard also known as the PAWCard is the official ID card for Clark Atlanta University. The PAWCard also: 

  • Identifies you as a CAU student

  • Allows you access to the dining hall to use your meal plan

  • Allows access to use your dining bucks at Dunkin Donuts, Marble Slab, Moe’s Southwest Grill and select food trucks

  • Grants you access to parking when a permit is purchased

  • Grants you access to the library

  • Grants you access to ride the Atlanta University Center (AUC) Shuttle Bus

  • Allows you to make copies and prints on multi-function machines across campus

  • Allows you to gain access to residence halls (based on your credentials)

  • Allows you to purchase goods and services on campus using the PAW Cash account

  • Identifies you as a CAU student for discounts at participating local businesses

  • Gets you into CAU sporting and other special events

 

How do I get my PAWCard?   You must be financially enrolled and have completed the PAW Card Consent form to be to receive the PAWCard.  For Spring 2021, students living on campus or commuting in for classes will receive 2 I.D. cards:  the PAW Card and photo i.d. card that will need to worn on the person on the outside of the clothing at all times.  If you are a resident student, you will receive both cards and a lanyard when you move-in at your resident hall.  Commuter students will pick up their cards and lanyard on their first visit to campus on or after 2/1/2021 in the PAW Office (see below).  Your photo should be submitted as outlined below no later than 1/20/2021:

 

Panther PAW Office is where you submit your photo online:

Click on the link: https://caupawcardcash-sp.transactcampus.com/eAccounts 

Once your photo is submitted, the PAW Card Office will verify your information. 

You will receive an email when your identification photo is approved/denied. 

You will also receive instructions on when and where to pick-up your PAW Card. 

PHOTO REQUIREMENTS

  • Recent color photo of yourself only. NO other visible people or objects.

  • Cropped from just above the top of the head to the collarbone.

  • Centered, full-face view with a neutral facial expression or a natural smile.

  • Facing straight ahead, no head tilts.

  • Plain, solid white background ONLY (Flat white wall, white poster board or white screen. NO shadows, indentions, patterns, textured or scenic backgrounds.)

  • Should NOT include hats, sunglasses or any other article that may obstruct the face or hair except for religious or medical purposes.

  • Social Media profile, glamour, and debutante photos should NOT be submitted.

  • Picture resolution is between 500 x 500 pixels and 4000 x 4000 pixels.

  1. Is there a fee for the PAWCard? No, there is no fee for your first PAWCard. However, if your PAWCard is lost or stolen, you will be required to pay a replacement fee of $25 for a new PAWCard.

 

  1. Where is the PAWCard Office located? The PAWCard Office is located on the 3rd Floor of the Student Center. We are open Monday through Friday from 9:00 AM until 5:00 PM. We may also be reached at 404-880-8PAW (8729).

 

  1. Can I pick up my friend’s PAWCard? The PAWCard will only be issued to the specific cardholder and must be picked up in person.

 

  1. What do I do if my PAWCard does not allow access to my assigned Residence Hall? There could be several reasons why your PAWCard does not work for your residence hall. The PAWCard office will need to confirm that you are financially enrolled and have a charge on your Banner Account in order to provide access to the residence hall. We ask that you please stop by the Panther PAW Office, so that we may assist you. We may also be reached at (404)880-8PAW (8729).

 

  1. What do I do if my PAWCard is not allowing me access into the Dining Hall to use my Meal Plan? There could be several reasons why your PAWCard does not work for your meal plan. We will need to confirm that you are financially enrolled and have a charge on your Banner Account, in order to provide access to the meal plan. We ask that you please stop by the Panther PAW Office, so that we may assist you. We may also be reached at (404)880-8PAW (8729).

 

  1. Why did my PAWCard stop working? There are a number of reasons why a PAWCard may stop working. Some of the more common reasons area as follows:

 

  • Your ID card is bent or cracked

  • The magnetic stripe on your PAWCard is damaged

  • The magnetic stripe on your PAWCard has become demagnetized

  • You are using a card that you replaced

 

  1. Is it possible to have more than one active card? For security reasons we do not allow more than one PAWCard ID card to be activated.

 

  1. What if I do not like my picture? We will be more than happy to take another picture.  However, there is a $25 replacement card fee for all new cards.

 

  1. What do I do if I cannot find my PAWCard? If you are not able to locate your PAWCard, you can go on-line and suspend your PAWCard so that it cannot be used (https://caupawcardcash-sp.transactcampus.com/eAccounts) or call the PAWCard Office at (404) 880-8PAW (8729). We will freeze your card so that it cannot be used. If you find it, you can have it re-activated by going on-line (https://caupawcardcash-sp.transactcampus.com/eAccounts)  to reinstate your PAWCard. If you are not able to find your card, you may request a new card. The replacement card fee is $25.

 

  1. I lost my new card but found my old card, can I get the old card activated? Unfortunately, we cannot activate an old card once it has been replaced.  Every PAWCard has a 16-digit number that is unique to each card. When we replace a card, we change the 16-digit number, which retires the old number. The system remembers that number and will not allow us to reuse it again once it has been retired. You will have to purchase another PAWCard, with a $25 replacement fee.