Clark Atlanta University
Auxiliary Services
CAU Parking Office / CAU Parking Deck
(404) 880-6295 / (404) 880-6296

Customer Service Survey

Our goal is to provide you with the best possible service, and your input is vital to our success. Please help us serve you and others better by taking a few minutes to answer the questions below. Thank you for responding.

Section 1

What was the nature of your contact with us? (choose one)

General information Problem resolution Permit application Other

 

Strongly Agree

Agree

Disagree

Strongly Disagree

No Comment

Staff was courteous and helpful.

 

 

 

 

 
Staff provided accurate information.

 

 

 

 

 
A timely response was provided.

 

 

 

 

 
My overall experience was positive.

 

 

 

 

 

Section 2

Please complete the section below if your contact with us involved permit registration.


 

Strongly Agree

Agree

Disagree

Strongly Disagree

No Comment

The regulations were understandable.

 

 

 

 

 
The application instructions were understandable.

 

 

 

 

 

Please indicate the name(s) of any staff person you would like to commend:

Comments

If you feel we fell short of your service expectations, please describe the situation, including name of the staff person involved and the date the incident occurred:

As a result of your experience with us, what service-related improvements can you recommend?



Copyright 2001 - Clark Atlanta University
223 James P. Brawley Drive, S.W.--Atlanta, GA 30314--(404)880-8000