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Business and Auxiliary Services

Business and Auxiliary Services

Our goal is to provide excellent customer service as quickly, conveniently, and efficiently as possible.  As you explore our webpage, you will find Business and Auxiliary Services consists of several services offered on a daily basis, with direct report areas like the Campus Store, Dining Services, Panther Print & Mail Center, Parking Office, the Panther PAWCard Office, and University Meetings and Events. In addition to these areas, we also manage the contracts for snack and beverage vending, vending with CAU (Market Thursdays/Homecoming), Pure Water units, ATM services (PNC only), and washers/dryers located in the residence halls.

If you have a need or concern about any of our areas, please refer to our Business Services FAQsYou can also contact us at AuxiliaryServices1@cau.edu or 404-880-6710.

Cynthia Gomes, Vice President, Business and Auxiliary Services
cgomes@cau.edu
404-880-8282
3rd Floor of Haven-Warren Hall, Room 300

Arnetta Reid, Director, Business and Auxiliary Service Operations
areid@cau.edu
404-880-8729
3rd Floor of Bishop Cornelius Student Center, Panther PAW Office

Queenice McGough, Assistant Manager, Panther PAW Office
qmcgough@cau.edu
404-880-8729
3rd Floor of Bishop Cornelius Student Center, Panther PAW Office

Kierra Beale, Sr. Coordinator, Business and Auxiliary Services
kbeale@cau.edu
404-880-8317
3rd Floor of Bishop Cornelius Student Center, Panther PAW Office

Briahna Williamson, Sr. Staff Assistant, Business and Auxiliary Services
bwilliamson@cau.edu
404-880-6710
3rd Floor of Bishop Cornelius Student Center, Panther PAW Office

CAU Campus Store Manager
caubookstore@cau.edu
404-880-8563
Main Lobby of Bishop Cornelius Student Center

Andre Burgess, CAU Dining Services Manager
Andre.Burgess@sodexo.com
404-880-6440
1st Floor of Bishop Cornelius Student Center

Fasil Cherenet, Parking Office Manager
fcherenet@lazparking.com 
404-880-6295
Entrance Level of Parking Deck

Mark Numa, CAU Print & Mail Center Manager
mnuma@cau.edu
404-880-8015
3rd Floor, Henderson Student Center

David Miller, Director, University Meetings and Events
dmiller@cau.edu
404-880-6189
Harkness Hall, Room 105 

Angela rose-Jackson, Associate Director, University Meetings and Events 
arose-jackson@cau.edu 
404-880-6186 
Harkness Hall, Room 101  

Briahna Williamson, Sr. Event Coordinator, University Meetings and Events 
bwilliamson@cau.edu 
404-880-6936 
Harkness Hall, Room 101

Associate Director, University Meetings and Events
404-880-6186
Harkness Hall, Room 101 

Event Coordinator, University Meetings and Events
404-880-6936
Harkness Hall, Room 101

  • PNC Bank
  • Bishop Cornelius Henderson Student Center (Front Entrance)

Clark Atlanta University has laundry facilities available to students in each residence hall on campus.

Each laundry room is equipped with both modern and highly efficient washers and dryers.

CAU provides this service to our students to make their lives a little easier.

Connected Campus Laundry Rooms

Many people tend to do their laundry at similar times, which often result in long wait times for available washers and dryers. In response to this dilemma and requests for greater control over laundry activities, CAU has installed an internet application called LaundryView.

LaundryView allows students to save time by providing the status of laundry room equipment in connected laundry rooms through a web browser.

CLICK on the Laundry room with links below and see the status of the machines. 

You may also go to a full version of the LaundryView site by clicking this link.

Laundry Rooms
#Washers#DryersType Dryers
Holmes Hall44Single-Electric
Merner Hall4Single-Electric
Pfeiffer Hall44Electric Stack
Brawley Hall (Formally Residential Apts.)1320Electric Stack
Beckwith Hall66Single-Gas
CAU Suites (Bldg. 100)46Electric Stack 
CAU Suites (Bldg. 200)1012Electric Stack 
TOTAL4556 
On your Cell Phone

You can pull up the Laundry View on your cell phone by following this QRCode or by clicking here.

CAU laundryview QR code

Food truck vendors are by invitation only. If you are interested, please send a photo of your food truck and sample menu to auxiliaryservices1@cau.edu.

For more information, please email auxiliaryservices1@cau.edu or call 404-880-8317

Non-Food Vendor Application

Business and Auxiliary Services

Phone: 404-880-6710
Email: Auxiliaryservices1@cau.edu
223 James P Brawley Drive Atlanta, GA 30314

CAU Parking Home

Clark Atlanta University Parking
Phone: (404) 880-6295
After Hours Gate Issues: Contact Public Safety at 404-880-8623
Email: fcherenet@lazparking.com

Parking at Clark Atlanta University provides a professional atmosphere and parking to address the needs of the faculty/staff and student body. Campus parking areas vary in terms of location and proximity to campus facilities. Official campus signs, maps and markings are designated to facilitate a more organized parking experience. 

Hours of Operation

Monday – Friday: 9 a.m. – 5 p.m.   Saturday and Sunday:  CLOSED

The parking office is located in the parking deck on the first floor at 190 Mildred Street, SW, Atlanta, GA 30314

Visitors Parking

Visitors to CAU should parking in the Visitor’s Parking Deck at 190 Mildred st, SW, Atlanta, GA 30314. Please refer to the Transient Parking Rates.

Please refer to menu on right for Parking Registration for Students, Faculty/Staff and Contractors/Vendors.

Parking Office is located at 190 Mildred St, SW, Atlanta, GA 30314. If you are having difficulty with your PAW Card for parking access or gate/arm issues, please call the parking office at 404-880-6295.  After hours or on weekends, If you are having issues with a faculty/staff parking gate, please call Public Safety at 404-880-8623.

The CAU Parking Office is located on the 1st level of the Visitor’s Parking Deck on the corner of Atlanta Student Movement Blvd. and Mildred Street. 190 Mildred St SW, Atlanta, GA 30314.

Hours of Operation

Office:  Monday-Friday   9 a.m.- 5 p.m.

Phone: 404-880-6295
E-mail: lazpark@cau.edu

Parking Manager: Fasil Cherenet, fcherenet@cau.edu

Assistant Manager: Jeremiah Weaver, jweaver@cau.edu 

Immobilization Policies
Immobilization Policies

1. Clark Atlanta University’s Campus Police Officers and Parking staff may remove, impound, or immobilize, at the owner’s expense, vehicles from institutionally controlled property under the following circumstances:

a. When the vehicle is in a designated tow zone;

b. When the vehicle is illegally parked, unattended, and constitutes a safety hazard or obstruction of traffic;

c. When the vehicle is left unattended on a street or in a parking area continuously for more than threendays under circumstances which tend to indicate that it has been abandoned. The vehicle will be towed to a private wrecker company.

d. When the vehicle remains in a space or area after time stipulated to vacate the space or area (by posted sign or written notice) due to a special campus event;

e. When the vehicle is parked in a posted fire lane, accessible parking space, marked “reserved” space, or other areas reserved for special use;

f. When the vehicle is parked on lawn, sidewalk or grass area;

g. When the vehicle remains in a parking lot after the posted time stipulated to vacate the lot;

h. When authorized by Georgia Code 40-6-206 or Georgia Code 32-6-2.

2. Clark Atlanta University’s Campus Police Officers may remove, impound, or immobilize at no expense to the owner, vehicles from institutionally controlled property under the following circumstances:

a. When the vehicle is unattended and legally parked but constitutes a safety hazard or obstruction of traffic;

b. When a vehicle must be removed in the interest of safety of persons or property because of fire, flood, snow, or emergency reasons.

3. The University assumes no liability for damages to vehicles operated or parked on University controlled property or to vehicles during impoundment or immobilization.

4. Fines are hereby established for violations involving motor vehicles parked within Universities boundaries.

5. All fines shall be paid at the Parking Office, located at the corner of Fair Street and Mildred Street, directly behind Clark Atlanta University’s Henderson Student Center.

6. Permitted parkers must agree to abide by the parking rules, regulations, and policies, and understand that they are subject to the fees designated in the parking policy. Further, Clark Atlanta University and Laz Parking/Georgia, Inc. are not responsible for theft, damage, loss of vehicle(s) or items contained within vehicle while parked on Clark Atlanta University property.

Inquiries regarding impounded vehicles should be directed to the Parking Office at (404) 880-6295.

IMMOBILIZATION/IMPOUNDMENT RECLAIM FOR VEHICLE

Procedures for reclaiming immobilized vehicles:

Report to the Parking Office, Monday- Friday, 9 a.m. – 5 p.m. The fine is $50.00 or $75.00, methods of payments credit cards (Visa or MasterCard) or Money order.

The Parking Office maintains a record of every vehicle immobilized/towed, fines paid, location vehicle immobilized/towed on a daily basis. The immobilization/towing log will be provided to the university officials as part of the month end report.

VIOLATIONS/APPEALS

Anyone who feels that their vehicle is immobilized or towed in error or unfairly must complete a written apeal to the Parking Appeals Committee after the fine is paid in full. After review, if the appeals committee rules in the favor of the appellant the fine will be refunded. Appeal forms are available on the Business Services webpage. 

Appeals are to be made to the proper authorities by completing the Appeals Form within five (5) days of vehicle immobilization.

Note: IF AN APPEAL IS NOT MADE WITHIN FIVE (5) DAYS, THE RIGHT TO APPEAL IS FORFEITED. 

Completed Appeals to:

The Office of Business Services
AuxiliaryServices1@cau.edu

Faculty & Staff Parking

FACULTY & STAFF PARKING for 2023-2024

For Faculty and Staff, online parking registration (see link at the bottom of page) will open the week of August 7th, 2023. After registering online, decals can be picked up at the parking office once the reservation process is completed (M-F, 9am-5pm) beginning August 21st, 2023. You will need to present your PAW Card for identification.

Parking permits are valid from September 1st, 2023, to August 31st, 2024.

Parking Locations:

Faculty/Staff parking lots available to reserve a space are President’s Lot, Visitors Parking Deck, Sage-Bacote Lot, V.W. Henderson Stadium, Knowles, Carl & Mary Ware, Tanner-Turner, and Oglethorpe.

Enforcement goes into effect on September 6th, 2023.

Parking Rates:

President’s Lot, Visitors Parking Deck, Carl Mary Ware and Tanner-Turner: $450.00 Annually (Carl & Mary Ware, Tanner-Turner – $25.00 additional fee for gate opener)

Sage-Bacote, Gym, Stadium, Knowles, and Oglethorpe: $400.00 Annually

Reserved Spaces in President’s and Visitors’ Parking Deck: $125 Annually

Transient, hourly parking is also available in the Visitor’s Parking Deck without buying a permit.

PARKING REGISTRATION WILL OPEN August 7th, 2023, for Parking Access for September 1st, 2023 – August 31st, 2024

PERMITS CAN BE PICKED UP BEGINNING August 21st, 2023.

Contractor/Vendor Parking

CONTRACTOR/VENDOR PARKING

Lot Locations and Pricing for 2023/2024:

Decals can be picked up at the parking office once the reservation process is completed (M-F, 9AM-4PM). Each parker must complete the online contract even if the organization is paying for the parker. Parkers can of course pay on their own. Any parker should be actively employed at the CAU location and have a CAU PAW Card (needed to receive the permit).

All major credit cards or company checks are accepted for payment.

Parking Locations for Contractors 2023- 2024:

Contractors/Vendors may reserve the Visitors Parking Deck, V.W. Henderson Gym**, or Stadium** lot.   Reserved spaces are only available full-time.

**C&W Services Only.

Visitor’s Parking Deck: $450.00 (annual)

V.W. Henderson, Stadium: $400.00 (annual)

If you require a unique timeframe, you will need to complete the registration form and contact the parking office manager for rates and payment arrangements.

Transient, hourly parking is also available in the Visitors Parking Deck without buying a permit.

Student Parking

STUDENT PARKING

All enrolled students may purchase a parking permit. Any student vehicle parked in any designated CAU parking lot is required to have a permit/decal.  

Permits go on sale for Spring 2024 on January 1, 2024 – see the info below.  All major credits are accepted.  Once your purchase is completed, you must visit the parking office with your campus I.D. (Paw Card) to receive your parking decal on or after January 10, 2024 (M-F, 9am-5pm).

2023-2024 Parking and Facility Enhancements:

Departments across the university worked together and with community partners these last few months to improve the safety of our campus and infrastructure. All these programs require funding from CAU Auxiliary revenues. Increasing student parking rates has allowed the following enhancements to be made:

  • Increased Public Safety presence in all parking locations and public areas
  • Additional cameras and tag card readers in the parking locations
  • Additional lighting in all parking areas and public areas on campus

In addition, our facilities require ongoing maintenance and refurbishment funded by University Auxiliary revenue:

  • Upgrading of parking equipment
  • Maintenance of parking gates at Brawley, and a new pedestrian gate at Beckwith, adding additional parking spaces for the main campus.
  • New Stripping and signage
  • Surface repaving and repair
  • Parking electronic readers
  • Custodial services for all parking locations
  • Parking personnel to support university operations and events
  • Upgrades to parking software and hardware

Parking Fees/Locations:

Note: Parking is assigned based on your residence hall and availability. Choose the lot listed below based on your housing assignment.

Parking Lots Amount
Visitor Parking Deck, Brawley, Beckwith, Heritage Commons, Beckwith Village, Bumstead, Oglethorpe, Ware

$300.00 per semester 
Graduate Students (President’s, Visitor’s Parking Deck, Mon-Fri, 4pm-11pm)$100.00 per semester

Students must pay by the semester.  Fees for permits are due at the time of registration.  We currently accept all major credit/debit cards. A $5.00 reservation fee will apply.

Game Day/Special Events:

CAU students buying parking permits to the following lots: Beckwith, Bumstead, and Ware must abide by the university’s special event, game day parking policy.  This may require you to relocate your vehicle for a special event or game day.  An alternative parking location will be provided for you and you will receive advanced notice. 

CAU Parking may remove, impound, or immobilize at the owners’ expense vehicles violating this regulation.

Lost access card (replacement)$25
Replacement PermitsProrated fee from the date of replacement

**Towing and storage fees are the responsibility of the owner/driver of the vehicle, not Clark Atlanta University.

Panther PAW Card Office

Your Panther PAWCard:
  • Identies you as a CAU student
  • Allows you to access the dining hall to use your meal plan
  • Allows access to use your dining bucks at Jazzman’s, Panther Smoothie Shoppe and Simply-To-Go, Wicked Wings, and select food trucks
  • Grant access to parking when a permit is purchased
  • Grant access to ride the Shuttle Bus
  • Make copies and prints on multi-function machines across campus
  • Gain access to residence halls (based on your credentials)
  • Purchase goods and services on campus using the PAW Cash account
  • Identify you as a CAU student for discounts at participating local businesses
  • Gets you into CAU sporting and other special events

Panther PAW Cash Account – a prepaid, stored-value account that’s part of your Panther PAWCard – is the convenient, cashless way to pay for goods and services on campus….and it’s all on one card that you have with you anyway.  Simply make a deposit to your PAW Cash Account and you will be able to make purchases using the PAW Cash debit account (black magnetic stripe).

*Use of the PAW Cash debit account requires funds to be loaded to the account via the Panther PAW Office, Student Accounts (when you have available funds on your banner student account) or at a CMS (Cash Management Machine) located on campus.

PAW Cash Account (please note:  funds cannot be withdrawn from this account, they can only be used at the locations that accept this account for payment.  See locations for the detailed list).  

In Person
Panther PAW Office
Bishop Cornelius L. Henderson Student Center 3rd Floor

 
PAW Card ATM
Bishop Cornelius L. Henderson Student Center 2nd Floor

Brawley Hall Main Floor

CAU Suites 100 Lounge Area

HERE … THERE … EVERYWHERE… Wherever you are, whatever you need…Panther PAW CASH has you covered.

Look at everywhere you can pay with Panther PAW CASH:

CAU Dining Hall: Bishop Cornelius Henderson Student Center, 1st Floor

Panther Smoothie Shoppe:  Bishop Cornelius Henderson Student Center

Jazzman’s Coffee Cafe: Carl Mary Ware

Wicked Wings & More: Bishop Cornelius Henderson Student Center, 1st Floor

Computer Labs: Beckwith, Brawley, CAU Suites 100 & 200, Graduate Center Computer Lab ( Thayer Hall) Heritage Commons, Holmes, Merner, Pfieffer

CAU Bookstore: Bishop Cornelius Henderson Student Center

Panther Print & Mail Center: Bishop Cornelius Henderson Student Center

PAWCard – Replacement

No Problem! A Lost or stolen PAWCard should be immediately reported to the Panther PAW Office at 404-880-8PAW (8729). Once you report your lost or stolen card, it will be deactivated, blocking the unauthorized use of your accounts.

Replacement cards are issued from the Panther PAW Office at any time during business hours. Business hours are 9:00 AM until 5:00 PM Monday thru Friday. There is a fee for all replacement cards (lost, stolen, damaged and worn).

Panther PAWCard Office
Bishop Cornelius L. Henderson Student Center, 3rd Floor
223 James P. Brawley Drive, SW
Atlanta, Georgia 30314
Phone: 404 880 8PAW (8729)

Office Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

The PAWCard is a Multifunctional ID Card that allows the cardholder to access a world of functions, and as the official identification for the University the PAWCard serves as your key to campus life.

The first PAWCard is issued free of charge.

  1. What is a PAWCard? The Panther PAWCard also known as the PAWCard is the official ID card for Clark Atlanta University. The PAWCard also:
  • Identifies you as a CAU student 
  • Allows you access to the dining hall to use your meal plan
  • Allows access to use your dining bucks at Jazzman’s, Wicked Wings, Panther Smoothie,  and select food trucks.
  • Grants you access to parking when a permit is purchased.
  • Grants you access to the library.
  • Grants you access to ride the Atlanta University Center (AUC) Shuttle Bus
  • Allows you to make copies and prints on multi-function machines across campus
  • Allows you to gain access to residence halls (based on your credentials)
  • Allows you to purchase goods and services on campus using the PAW Cash account
  • Identifies you as a CAU student for discounts at participating local businesses
  • Gets you into CAU sporting and other special events
  1. Where/how do I get my PAWCard? PAWCards are issued by the PAWCard Office, which is located on the 3rd Floor of the Student Center. You must be financially enrolled and have completed the PAWCard consent form. Please bring a photo ID, such as a drivers’ license, passport or some other official/government picture ID, so that we can verify your identity.
  2. Is there a fee for the PAWCard? No, there is no fee for your first PAWCard. Replacement fee of $25 for a new PAWCard.
  3. Where is the PAWCard Office located? The PAWCard Office is located on the 3rd Floor of the Student Center. We are open Monday through Friday from 9:00 AM until 5:00 PM. We may also be reached at 404-880-8PAW (8729).
  4. What do I do if my PAWCard does not allow access to my assigned Residence Hall? There could be several reasons why your PAWCard does not work for your residence hall. The PAWCard office will need to confirm that you are financially enrolled and have a charge on your Banner Account in order to provide access to the residence hall. We ask that you please stop by the Panther PAW Office, so that we may assist you. We may also be reached at (404)880-8PAW (8729).
  5. What do I do if my PAWCard is not allowing me access into the Dining Hall to use my Meal Plan? There could be several reasons why your PAWCard does not work for your meal plan. We will need to confirm that you are financially enrolled and have a charge on your Banner Account, in order to provide access to the meal plan. We ask that you please stop by the Panther PAW Office, so that we may assist you. We may also be reached at (404)880-8PAW (8729).
  6. Why did my PAWCard stop working? There are a number of reasons why a PAWCard may stop working. Some of the more common reasons area as follows:
  • Your ID card is bent or cracked
  • The magnetic stripe on your PAWCard could be damaged
  • The magnetic stripe on your PAWCard has become demagnetized
  • You are using a card that you replaced
  1. I lost my new card but found my old card, can I get the old card activated? Unfortunately, we cannot activate an old card once it has been replaced. Every PAWCard has a 16-digit number that is unique to each card. When we replace a card, we change the 16-digit number, which retires the old number. The system remembers that number and will not allow us to reuse it again once it has been retired. You will have to purchase another PAWCard, with a $25 replacement fee.
  2. What do I do if I cannot find my PAWCard but not able to purchase a new one right away? If you are not able to locate your PAWCard you can go on-line to CAUPAWCardCash to deactivate card or you can come to the PAWCard Office and we can deactivate your card for you. This will prevent any unauthorized transactions on your account. If you find it, you can sign in and re-activated your card or come to the PAWCard Office.   If you are not able to find your card, you may request a new card by visiting the PAW Card Office. The replacement card fee is $25.
  3. How can I add funds to my PAWCard? Students, faculty, staff log in with your University credentials (username and password) at: https://eacct-CAUPAWCARDCAS-sp.blackboard.com/GOCard  or come to the PAWCard Office.
  4. How can a parent or relative make a deposit? Click “Make a guest deposit” on the login page.  No need to login.  Please be sure to know the student University ID # that is receiving the deposit!
  5. How long before the money appears on my PAWCard account? Immediately!  Once the credit card transaction successfully processes, the money is instantly added to your PAWCard Cash account.
  6. I see my credit\debit card has been charged, however the funds are not posted to the PAWCard Cash account.  How do I get my money back on my credit\debit card?  If your credit card has been authorized for the purchase but a system problem prevented the funds from being added to the PAWCard, the transaction has automatically been voided. The funds will be returned to your credit\debit card based on the terms of the issuing bank of your credit\debit card.  This can take 2-5 business days depending on the issuing bank’s policy.
  7. What happens to the money on a lost card?   Any funds left on your card will be transferred to your new card. New cards can be obtained from the PAWCard Office for a fee of $25. Please be certain to deactivate your card on the online card office.  The PAWCard Office is not responsible for funds used on a lost or stolen card.
  8. Can I get a refund of unused funds on my card when I graduate or leave CAU?  Yes, balances over $10 can be refunded back to your student account.  A refund request form must be submitted before a refund can be processed.  Upon receipt of a refund request form a refund will be issued to your student account less a $10.00 processing fee.  If a student does not owe the University any monies then he/she should expect a full refund for the remaining amount of the Panther PAW Cash Account less an administrative fee of $10.00 for account closure.

Get your monthly MARTA Pass at the PAW Card Office!

MARTA UPASS

  • the MARTA U Passes are $71.00/month (service fee included).   
  • CARD ONLY (Visa, Mastercard)

MARTA passes go on sale the last three business days of the month and can be purchased through the 13th of the month.

*Prices are subject to change.  UPASS tickets are non-refundable by your university/college or MARTA.  Tickets that are laundered, torn or non-functional due to evident negligence will not be swapped by university/college or MARTA.  Treat your ticket like cash!

The Breeze UPASS is good for UNLIMITED trips on MARTA trains and buses all day and every day of the week for the CALENDAR MONTH (first day of the month through the last day of the month.) 

CAU Licensing Information

CAU Internal Order Requests for logoed, branded items: 
All promotional vendors must be licensed with CLC to produce your order. Prior to placing your order, please confirm their registration status by contacting Business Services at 404-880-8317. A purchase order will not be approved for non-licensed vendors. Please refer to the license type quick reference below 

CLC works with its partner institutions to identify and cultivate new consumer product companies that can bring value to college consumers through licensed merchandise. Companies can pursue a license in one of two categories:

Retail – Allows a company to produce products bearing the trademarks of collegiate institutions for sale at retail in approved retail channels and direct to consumer, as well as university departments and related entities.

Internal – Allows a company to produce product bearing the trademarks of collegiate institutions for university departments and related entities for internal consumption only; cannot provide product at retailer direct to consumer.

To download a quick reference guide to CLC license types, click here.

NCAA/Bowls/Conference Licensing – CLC has a separate licensing process for “hot market” events, including NCAA tournaments, the College Football Playoff, bowl games, and athletic conferences. Existing CLC licensees may apply for these programs via the Brand Manager 360 system.

For companies not currently licensed through CLC, contact CLC’s NCAA & Bowl Properties Division at 770-956-0520, or email Laura Howell (Laura.howell@clc.com) or JuJuan Odom (jujuan.odom@clc.com).

Each CLC partner institution utilizes its own decision-making process to determine how to grant licenses. Click the icons below to learn more about requirements of the CLC licensing process. If you would like more information or have additional questions, please contact applications@clc.com

Thank you for your interest in collegiate licensing

CAU Print and Mail Center

Clark Atlanta University’s Print & Mail Center provides innovative solutions that are tailored to the overall needs of our campus. We offer a centralized mail and print center that is equipped with skilled employees, multifunctional devices, and advanced technologies to help provide a wide array of services.

Our overall objective is to provide turnkey solutions for students, faculty, and our retail clientele. We are conveniently located on-site and will be happy to serve your needs as it relates to printing, shipping, and mail services.

CAU Print & Mail Center

223 James P Brawley Drive SW
Henderson Student Center- 3rd floor
Atlanta, GA 30314
cauprinting@cau.edu 
404-880-8015

HOURS OF OPERATION (Fall 2023 and Spring 2024 Term)

Monday- Friday 8:30am-5:30pm
*Saturday- 9:00am-12:00pm

  • On Saturdays, we do not offer outbound mail services. We are also closed on Saturdays during the summer after graduation occurs and we will reopen for Saturday operations on the first Saturday of the fall semester move-in.

Print/Copy Services

​The CAU Print & Mail Center provides affordable and convenient printing and copying services for students, faculty, staff and the local community. 

We offer competitive pricing on the following items;

  • B&W and Color Copies
  • Large Format Printing/Mounting Services
  • Business Cards (CAU Template Download)
  • Resume Printing
  • Brochures and Flyers
  • Outgoing Faxing
  • Booklet Printing
  • Form Duplication
  • Vinyl Banners
  • Customize Print Projects

Stay on campus and let us do the work for you!

CAU Budgetary Guidelines:

All print orders over $49 will require a purchase order in Panther Buy before the Print & Mail Center is able to fulfill the work order.  This is in compliance with our CAU Purchasing Policy.  Please use the following vendor name for your purchase order:  CAU PRINTSHOP.

STUDENT PRINTING

Business Services along with CAU Print & Mail Center, will offer standard printing/copies to all students.  The devices are located in the Living and Learning Center located in each residence hall. There is also a printer/copier located in the Student Center (across from the Smoothie Shop). You will be able to use your Panther PAW Cash funds to pay for print/copies.

  • On-Campus Residents: Living Learning Centers located in your residence hall (until further notice, Heritage Commons and CAU Suites residents should request their copies/printing from the Print Center)
  • Commuters: Bring your print/copy requests to the Print Center or use the Canon device located in the Student Center on the second floor.
  • Graduate students: Continue using the Graduate Research Center for this service.
    How:
  •  Log onto the CAU workstations with your student credentials (within the labs) and
    send digital files directly to the designated printer or use the copy function on the
    print/copy device
    Please reference FAQs for additional information or contact the Print Center at 404-880-8015

All devices will be monitored and serviced by the Print & Mail Center during normal business hours;

Mon- Fri: 8:30-5:30pm
Saturday: 9am-12pm
Contact : (404) 880-8015

Benefits:
· Availability to print after hours or on weekends when CAU Print & Mail Center is closed
· Printing/copying services are available within your Residence Hall
· Print drivers are set as default printers for each workstation
· Print Adobe® PDF and Microsoft® Office (Word, Excel, PowerPoint, and Visio) documents
· Print images including PNG, BMP, JPG, and GIF formats
· Configure print job details including the number of copies for 81/2 by 11 paper size
· Manage and view print job status Click here for instructions Click here for student print FAQs

All print orders using CAU funds should use the CAU Print Shop.   Prior to using an alternate vendor, a bid from the CAU Print Shop should be acquired.  If the CAU Print Shop cannot beat or match the price/turnaround time, then an alternate vendor may be considered.  The budget office will be monitoring this compliance.

Please be aware that any print job that is submitted without the entire budget control number string (Fund, Organization, Program, Account) will NOT be printed or processed until the complete number is received.  The print job will be put on hold by staff until the accounting information is provided.

Jobs Submitted After Hours:

Any print jobs submitted after 5 pm or received when our facility is closed will not be available for pick up the following morning. We will need a minimum of a 4-8 hour turnaround unless a staff member negotiates another time frame/deadline. Please plan jobs accordingly.

MAIL SERVICES

The Panther Print & Mail Center is the university’s liaison for multiple inbound shipping couriers such as the United States Postal Service (USPS), Federal Express (FedEx), United Parcel Service (UPS), DHL, and other domestic and international couriers. 

Our center processes all incoming mail and packages for students that reside on campus. (Beckwith, Brawley, Holmes, Merner, Pfeiffer, Suites, and Beckwith Village). We do not accept mail and packages for non-residential students.

In addition to inbound mail, we also offer outbound shipping services as well. Our preferred method for processing shipments is United States Postal Service (USPS). Your price can be determined based on the weight of your package and the desired shipping method. A staff member will be happy to assist you with finding the best rates and packaging for your outgoing shipments. 

The Panther Print & Mail Center also serves as a drop point for your pre-paid, outgoing FedEx, UPS and USPS packages.

Retail Mail Services

  • First Class Mail
  • Priority Mail
  • International Mail
  • Campus Mail drop off (Fed-Ex, UPS, USPS)
  • Stamps

 Shipping Services

  • USPS
  • UPS

Picking up packages and letter mail:

Once added to the database for mail, you will receive an e-mail notification from the Panther Print & Mail Center when a package or letter mail arrives for you assuming we have your updated information on file. Please follow the next steps to retrieve your actual mail/ package:

  1. Once you receive a notification, simply visit the Panther Print & Mail Center or your designated Parcel Locker to retrieve your items/mail. 
  2. If your items/mail have been delivered to the Panther Print and Mail Center please have your PAWCard (CAU ID card) ready for verification.
  3. If your items/mail have been delivered to a Parcel Locker you will use your emailed verification code or barcode to access your locker and retrieve your items/mail.

During the Summer, USPS First Class mail (letters, large envelopes, and small packages) can be forwarded to your home. You must complete a mail forwarding form located at the Panther Print and Mail Center to request this service within 7 days of the semester ending.  

If you will be studying abroad or away from campus for other reasons during the academic year, please let us know so we can discuss your mail-forwarding options.

Mail will not be forwarded during holiday breaks. Forwarding service is not available for packages shipped via USPS, FedEx, UPS, and DHL.  If not picked up within the allotted timeframe those packages will get returned to the sender.

Please Note:

  • If you are graduating, transferring, or withdrawing… First Class mail and packages shipped via USPS will be forwarded to your home address for a limited time. 
  • Please note that Federal Express and UPS packages cannot be forwarded and will be returned to the sender if you are not on campus.
  • Six (6) weeks prior to permanently leaving CAU, you should notify all senders of a change of address.  Do not submit a change of address with USPS.

We process all outgoing departmental mail, inter-campus mail, business mail, personal mail, and packages for CAU faculty and staff.

A CAU mail meter card is required for all outgoing departmental mail. Please include your department and office budget code to be charged. All metered mail should be delivered to the mail center by 3:00 p.m. to be considered for same-day service.  

CAU Print & Mail Center
223 James P Brawley Drive SW
Henderson Student Center- 3rd floor, Atlanta, GA 30314
Phone Number: (404) 880-8015

For additional information or questions please contact Mark Numa mnuma@cau.edu

Market Thursdays

Market Thursday Will Start February 1st, 2024

Market Thursdays are held on most Thursdays during the Fall and Spring academic year from -11:00 AM-4:00 PM (see calendar for dates). For new applicants, a completed application, business license, and payment must be submitted no later than Tuesday at noon before the Market Thursday date. Spaces are limited and are assigned on a first-come, first-serve basis. Each space is approximately 10 x 10 in. dimension. Vendor must provide their tent, tables, and chairs. Clothing, accessories, artwork, beauty supplies, etc., are acceptable vending.

Market Vendor Price:  $85

Current AUC Student Vendor Price:  $45 

No food vending, no CAU-logoed items, and no personal services are allowed.

Please see the FAQs that will assist you with most questions or contact Business Services at 404-880-6710 or AuxiliaryServices1@cau.edu.

Vending

Vending

Clark Atlanta University Vending and ATM Program:
Vending Machines are located in Academic, Administrative and Resident Buildings:

  • Coca Cola
  • Snack
  • Hygiene

For service calls and refunds please contact Business Services at 404-880-6710.  The refund limit is $1.00. If you made a purchase using cash there is a form that must be completed prior to receiving your refund. If your purchase was made using a credit card you will need to contact your financial institution to discuss a refund.
 
The following information is needed to process a service call and/or a refund:

  • Service calls:  The machine ID number and a brief description of the issues are needed
  • Refunds:  The machine ID number, the name and price of the product

New vending machine requests (coke and/or snack) should be emailed to AuxiliaryServices1@cau.edu. Someone from Business Services will follow up with you.
 
 
Automatic Teller Machines (ATM):   
PNC –  Promenade Level – Henderson Student Center