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new stdnt orientation FAQ

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    Enrollment Services & Student Affairs
    250 Student Center
    (404) 880-6360
    (404) 880-6736 (fax)

Frequently Asked Questions

Q: Where can I receive information regarding orientation?

A: The New Student Orientation (NSO) & Financial Clearance Office is located in the Bishop Cornelius L. Henderson Student Center, Suite 245 which will provide the primary information regarding the New Student Orientation & Financial Clearance and the CAU Experience. The NSO office may be reached at 404 880 8075 or email

Q: Why is orientation required?

A: New Student Orientation is a tradition at CAU. It is designed to provide important information related to academic expectations and campus resources (e.g., financial aid, student accounts, on-campus living, student health, and other related information.) The major outcome of orientation is for all students to become financially enrolled satisfactorily by completing the registration process, which is inclusive of creating a fall schedule, financial aid packaging, and securing payment arrangements

Q: Must I attend the “traditional” on-campus orientation?”

A: Students are required to select one of the three on-campus orientation for first year students or one of the two sessions for transfer students.

Q: What is my University ID number?

A: Maintaining a safe campus environment is an important value and practice of CAU. One manner of safety is the security of a student’s social security number. Each student is given a “900” number as a personal identifier in lieu of using the social security number.

Q: When and how can I sign up for Orientation?

A: Once the Matriculation Fee is paid, new students will receive an “Orientation Packet,” which will include orientation dates and other pertinent information. The CAU website also provides important orientation information and admission links.

Q: How can I pay my Matriculation Fee?

A: The Matriculation Fee of $625 is made payable to Clark Atlanta University and must be mailed to the Office of Admission, 223 James P. Brawley Drive, S.W., Atlanta, Georgia 30314. A cashier’s check or money orders are the only forms of payment via mail; however, a credit or debit card payment may be arranged through the Office of Student Accounts, 404.880.8527. Students experiencing extenuating circumstances with regard to paying the Matriculation Fee must contact Ms. Danette Adams, Assistant Admissions Director, 404 880 8783, or Dr. Carl E. Jones, Vice President of Enrollment Services and Student Affairs, 404.880.8787,

Q: How much does orientation cost?

A: The on campus orientation cost is covered with the payment of your matriculation fee of $625.00

Q: What if I am unavailable to attend any of the dates open to me

A: New Student Orientation & Financial Clearance is mandatory and must be attended by all incoming new students.

Q: Can I sign up on the same orientation date as my friend?

A: Yes.

Q: What if I need to change my confirmed orientation date?

A: Contact the Office of New Student Orientation at 404.880.8075 or

Q: Can my family attend orientation with me?

A: While family members are welcome to visit the campus during orientation, most activities are centered on students, though parents/guardians are welcome to participate and would likely be pivotal during the financial aid and financial clearance process.

Q: What do I bring to Orientation?

A: Refer to the confirmation packet for a listing of all needed items, which will be sent by the Office of New Student Orientation or you may refer to the CAU website, linking onto Orientation site.

Q: What to Do When You Arrive for the On-Campus Orientation Session?

A: All New Student Orientation participants must check-in at the registration area for New Student Orientation and Financial Clearance in the Bishop Cornelius L. Henderson Student Center lobby, located at the corner of James P. Brawley Drive and Fair Street. Please have an identification card available.

Please bring the following items:

  • State- issued picture identification;
  • Social Security Card;
  • A completed Clark Atlanta University health form or proof of immunizations, current results of a chest x-ray and tuberculin skin test. If material has already been submitted, please bring your copy. If there are any special health issues, please indicate, so that we can better address your medical needs.
  • Freshmen students, please make sure you have requested your final high school transcripts from your guidance counselor from your high school to show that you have graduated and have them sent to the Office of Admissions at Clark Atlanta University.