Credit Balance Refunds

Direct Deposit of Refunds
Clark Atlanta University offers the service of delivering refunds more quickly by direct deposit to a checking or savings account. Direct deposit is free. To sign up, students must complete an authorization form, attach a voided check (for checking accounts only), and submit both to the Office of Student Accounts. Authorization forms are available in the Office of Student Accounts.

Students who do not sign up for direct deposit will receive refunds by check, mailed to the student's permanent home address. Students are responsible for ensuring their address is current. Receiving a refund by check generally takes longer than direct deposit; therefore students are highly encouraged to use the direct deposit option.


Exceptions

-	Credits from external scholarships may need approval from donor before refund is processed.
-	Institutional scholarships are nonrefundable.
-	Credits from credit card payments will be refunded to the SAME card that was used to make payment.
-	Personal check payments will be refunded fourteen (14) business days after the account shows a credit balance.

Notification of Refunds
Students will be notified via e-mail that a refund is available, or they may check their account on the Web site (https://cauoraapp.cau.edu/).