Office of Student Accounts
204 Haven-Warren Hall
Phone: (404) 880-8033, Fax: (404) 880-6317
Effective fall 2009, financial aid disbursements will occur on the 10th day of class in order to comply with federal regulations regarding certification of class attendance. Funds generally are not applied to students’ accounts until the financial enrollment process has been completed. Since this usually occurs after the start of classes, student should have resources to sustain themselves until funds are credited and refunds have been processed. Loans funds for first-time borrowers are not disbursed until the 30th day of class, per federal regulations.
Panther Paw Discover CardNotes:
Clark Atlanta University offers the service of delivering student refunds more quickly and conveniently via the Panther Paw Discover Card. This option is free to all enrolled students. To sign up, students must complete a Panther Paw and Money Network consent agreement by logging into http://panthernet.cau.edu/paw/default.aspx. To ensure accurate processing of your refund via the Panther Paw Discover Card, please be sure to have your consent form completed by the close of business, the day before refund processing. Refunds are generally processed every Tuesday to be available by the close of business on Wednesday via the Panther Paw Discover Card. Parent Plus and Student refunds are mailed on Fridays.
Students who do not consent to have their refunds loaded onto their Panther Paw Discover Card will receive their refunds by check. All refund checks will be mailed to the student's permanent home address. Students are responsible for ensuring their address is current on Bannerweb. Receiving a refund by check generally takes longer than having your refund loaded onto the Panther Paw Discover Card; therefore students are highly encouraged to use the Panther Paw Discover option.
- Credits from external scholarships may need approval from donor before refund is processed.
- Institutional scholarships are nonrefundable.
- Credits from credit card payments will be refunded to the SAME card that was used to make payment.
- Personal check payments will be refunded fourteen (14) business days after the account shows a credit balance.
Parent Plus Refunds will be mailed to the parents at the address on record for the Parent. Upon written notarized authorization by the Parent, Parent Plus loans may be refunded to the student.
Parent Plus Loan Refunds -Students will not be allowed to pick up Parent Plus refunds.
***Dates are subject to change.