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Mail Center


Clark Atlanta University
Auxiliary Services
CAU Mail Center / Trevor Arnett
(404) 880-8076


The CAU Mail Center, located in the Trevor Arnett Building, offers outgoing mail services via the United States Postal Services (USPS).

Hours of Operation:


Monday thru Friday 11:00 a.m. - 4:00 p.m. (Customer Service Window) 
Saturday 10:00 a.m. - Noon (Summer Session Closed) 
Sunday CLOSED 

Mission:

The CAU Mail Center provides services for incoming and outgoing mail for students, faculty and staff members.  The Mail Center also acts as the University's liaison with Federal Express, DHL, UPS, Inter-School Mail, and other domestic and international couriers.

The CAU Mail Center makes every effort to ensure a timely and safe delivery of incoming and outgoing mail. Therefore, all mailroom business is conducted at the window. Only the Mail Center personnel are allowed in the mail processing area unless special authorization has been granted.


Incoming Mail

First-Class and standard mail are picked up by 11:00 a.m. and 11:30 a.m. Monday - Friday from the United States Post Office (Morris Brown Office). All mail items are sorted and distributed to students, faculty and staff mailboxes. This process is generally completed by 4:00 p.m. daily. The time allotted for mail distribution may be extended due to a large volume of mail received on days preceding a holiday. A notice will be placed in the P.O. Box to inform you of any items that are too large to fit into your campus box. This mail does not require a signature.

Accountable Mail

An e-mail notification will be sent for package(s) that require a signature, regardless of size. US Postal Service Express, delivery confirmation, certified, registered letters and packages, Federal Express, United Parcel Service, Airborne Express and DHL letters and packages require a signature. These items have tracking numbers and are considered accountable.

Outgoing Mail

For mail to be distributed on campus, or metered for off campus delivery (USPS, UPS CampusShip), departments and individuals must bring those items to the Mail Center for processing.

All outgoing mail should be in the Mail Center by 3:30 p.m. for same day service
.

Metered Mail

A CAU Meter card must be completed for all outgoing mail. Please include your department and office budget code to be charged. All metered mail should be delivered to the mail center by 3:00 p.m. to be considered for same-day service.  The United States Postal Service (Morris Brown Office) makes one scheduled pickup Monday - Friday at 4:00 p.m.

UPS Campusship

  • All campus departments should be signed up for UPS Campusship.
  • If you have forgotten your Campusship password, please notify the Mail Center Staff so that your password can be reset.
  • All UPS letters/packages should be in the Mail Center by 4:00 p.m. for same day pick-up.
Want to track your package:

Fed Express www.fedex.com
DHL www.dhl.com
United States Postal Service www.usps.com
UPS www.ups.com


Helpful hints to ensure your mail is delivered without delay

Please give out the appropriate mailing address for receiving your incoming mail:

Student Name
Clark Atlanta University

Residence Hall, Room Number
P.O. Box Number
223 James P. Brawley Drive, S.W.
Atlanta GA 30314

Questions concerning mail services can be directed to:

Erica Staples
Mail Center
(404) 880-8419 or 8076

or

Arnetta Reid

(404 )880-6210